Natasha L. Phillips
Oneida,TN
Summary
Operational Reliability and Service Excellence. Highly motivated and dependable professional with over 15 years of diverse experience in high-volume food service, team support, and detailed maintenance. Combines an attentive, fast-paced work ethic with exceptional punctuality and problem-solving skills. Proven ability to master new systems quickly, consistently contributing to efficiency and positive team environments. Seeking an immediate role in retail, hostessing, or the quick-service industry.
Overview
15
15
years of professional experience
Work History
Facilities and Service Support Specialist
Self-Employed/Various Locations
01.2020 - 01.2024
- Managed concurrent projects and provided essential support services, demonstrating strong autonomy and execution skills.
- Executed high-quality results in diverse roles including carpentry (building pellet fences), residential cleaning, and independent cooking.
- Maintained production standards while buffing rubber parts (2020-2021), focusing on quality control and detail orientation.
- Utilized a strong practical knowledge base to perform painting, light structural repairs, and concrete mixing.
Private Care Provider
Private Households/Agency
01.2017 - 01.2019
- Provided compassionate and reliable personal care, developing critical transferable service skills.
- Demonstrated meticulous attention to detail and patience in managing complex schedules and daily needs of elderly clients.
- Ensured absolute punctuality for all shifts and appointments, maintaining client trust and safety.
- Applied rapid problem-solving to unexpected domestic and personal challenges.
Career Break
01.2015 - 01.2017
- Dedicated time to personal/family responsibilities, maintaining strong organizational and time-management skills.
Production and Quality Control Associate
Meat Packing Facility, Caryville, TN
Caryville, TN
01.2014 - 01.2015
- Operated successfully in a strict, high-volume production environment.
- Consistently maintained a fast-paced work rate to meet demanding quotas for packing hamburger meat on the production line.
- Adhered strictly to quality and sanitation standards while collaborating effectively with the production team.
Team Member/Stock Associate
Food City, LaFollette, TN
LaFollette, TN
01.2012 - 01.2014
- Supported comprehensive retail store operations, ensuring efficiency and customer readiness.
- Applied a hardworking approach to stocking, display organization, and maintaining store cleanliness.
- Successfully collaborated with team members to process inventory and provide customer assistance.
Crew Member
McDonald's
01.2009 - 01.2012
- Delivered prompt and friendly service in a high-traffic, quick-service restaurant setting.
- Managed simultaneous tasks at peak times, excelling in a high-pressure, fast-paced environment.
- Maintained strict adherence to company standards for hygiene, product quality, and punctuality.
Education
Bachelor of Science -
Oneida High School
Oneida TN 05-1995
Skills
Core Competencies: Operational Reliability, Punctuality, Team Collaboration, Problem-Solving, Attentiveness, Strong Work Ethic
Service & Adaptability Focus: Highly adaptable and willing to learn new technologies, including POS systems, cash handling, scheduling software, and inventory/seating protocols
Technical & Practical Skills:
General Maintenance: Concrete mixing (Quikcrete), painting, light structural repair
Tool Proficiency: Demonstrated proper and safe use of power tools, drill, hammer, tape measure, square, and socket sets
Timeline
Facilities and Service Support Specialist
Self-Employed/Various Locations
01.2020 - 01.2024
Private Care Provider
Private Households/Agency
01.2017 - 01.2019
Career Break
01.2015 - 01.2017
Production and Quality Control Associate
Meat Packing Facility, Caryville, TN
01.2014 - 01.2015
Team Member/Stock Associate
Food City, LaFollette, TN
01.2012 - 01.2014
Crew Member
McDonald's
01.2009 - 01.2012
Bachelor of Science -
Oneida High School