NATASHA MADERA

Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner. Balanced cash drawer and maintained full accountability for assigned cash on hand. Completed financial transactions, including deposits, withdrawals, and loan payments. Greeted customers with professionalism and friendly and courteous demeanor. Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly. Delivered fast, friendly and knowledgeable service for routine questions and service complaints. Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor. Reviewed files, records and other obtained documents to respond to customer requests. Maintained strong call control and quickly worked through scripts to address problems. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.