Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Mahase

Queens,NY

Summary

Proven track record in delivering exceptional customer service needs and delivers safe and effective solutions to problems . Committed to providing high-quality customer care to create a positive experience. Personalble and professional under pressure motivated energetic nature .

Overview

4
4
years of professional experience

Work History

Waitress

Johnny’s Restaurant And Bar
08.2021 - 01.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Home Health Aide

Beverly Home Care
09.2023 - 11.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.

Cabin Cleaning Agent

ERMC Aviation
02.2023 - 10.2023
  • Followed all safety regulations and protocols while using chemicals and equipment for thorough cleaning procedures.
  • Upheld airline''s reputation for cleanliness by consistently meeting quality standards in all assigned tasks related to cabin upkeep.
  • Reduced turnaround time for aircraft cleaning by efficiently organizing supplies and equipment.
  • Improved overall cabin appearance by paying close attention to detail when vacuuming floors, wiping down surfaces, and removing trash.
  • Enhanced cabin cleanliness by thoroughly sanitizing surfaces and touchpoints after each flight.

Front Store Clerk

CVS Pharmacy
08.2019 - 07.2021
  • Resolved customer complaints in a professional manner, finding solutions that meet both customer needs and company guidelines.
  • Streamlined inventory management by regularly updating and organizing stock on shelves.
  • Maintained a clean and orderly store environment by performing routine cleaning tasks and addressing spills or hazards promptly.
  • Enhanced customer satisfaction by providing efficient and courteous service at the front store.
  • Processed returns and exchanges smoothly, adhering to company policies while keeping customer satisfaction as the top priority.
  • Handled cash register transactions efficiently, ensuring accurate payment processing and proper cash handling procedures.

Education

Brickdam Secondary
Guyana
09.2022

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Beverage Preparation
  • Patient Care

Timeline

Home Health Aide

Beverly Home Care
09.2023 - 11.2023

Cabin Cleaning Agent

ERMC Aviation
02.2023 - 10.2023

Waitress

Johnny’s Restaurant And Bar
08.2021 - 01.2024

Front Store Clerk

CVS Pharmacy
08.2019 - 07.2021

Brickdam Secondary

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Natasha Mahase