Natasha Mathis-Thomas
Burton,TX
Summary
Dependable and skillful in allocating and administering budgets, recruiting and evaluating staff, and overseeing daily operations in a group home of 25 residents. Resourceful and self-directed individual comfortable handling stressful situations with courtesy and respect. Dedicated to promoting safe, healthy and secure environment.
Resourceful supervisory experience independently training, motivating, and advocating for underserved groups to improve operational success, enhance performance and reduce resource utilization. Well-versed in resources and community trends. Encourage people to expand knowledge and abilities to achieve target results.
Teach several rindividuals how to improve operations management and control expenses with proactive strategies. Excellent financial acumen, leadership skills and project management abilities developed over 20-year career. Natural people person with open and clear communication style.
Decisive Home Manager offering a 20-year background directing operations in care facilities in Wallis Texas Responsive and collaborative professional proficient in developing budgets, training and hiring staff, and implementing programs and activities for residents. Impeccable leadership, time management, and interpersonal abilities.
Patient leader promoting developed skills Enthusiastic yet disciplined House Manager well-versed in scheduling and customer service for the organization.
Motivated supervisor brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of practices and market conditions.
Motivated House Manager known for successfully overseeing events and alleviating issues associated with complex service delivery. Promoting Known for resourcefulness and solutions-oriented problem-solving.
Safety-minded and caring with personality, organizational skills, and attention to detail to care for children of different ages. Reliable individual with flexible schedule and desire to help children reach full potential.
Energetic childcare professional with history of entertaining, teaching and protecting children. Follows parents' wishes with care and looks for opportunities to engage children in fun and learning-focused opportunities.
Careful supervisor attentive to children's needs and parents' desires. Delivers optimum childcare focused on good schedules, appropriate nutrition and adequate exercise.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Hardworking and reliable supervisor with strong ability in Offering. Highly organized, proactive, and punctual with a team-oriented mentali
Overview
23
23
years of professional experience
Work History
Home Manager
Brenham State Supported Living Center
Brenham, TX
02.2019 - 02.2024
- Documented daily progress notes on each resident's condition and behavior changes.
- Ensured compliance with state licensing standards as well as federal regulatory requirements.
- Supervised group home for [Number] residents with behavioral and developmental disabilities issues by motivating direction of [Number]-member team.
- Maintained a safe environment for all residents through regular building inspections and safety drills.
- Resolved concerns regarding staff, residents, and care to maintain standards throughout group home.
- Collaborated with treating psychiatrist to develop individual service plans for each resident.
- Hired, interviewed, and trained new staff members and created staff schedules.
- Responded promptly to resident concerns or complaints regarding care, treatment, or services rendered.
- Planned, coordinated, and scheduled daily activities for residents and staff.
- Advocated for rights and resources of groups to improve access to important services.
- Encouraged communication between family members and caregivers and appropriate facility personnel.
- Assisted residents by educating individuals on life and social skills, daily hygiene, and nutrition.
- Provided safe transportation for residents to and from medical appointments.
- Participated in interdisciplinary team meetings to discuss resident care plans.
- Monitored medication administration by staff members according to physician's orders.
- Supervised staff to ensure quality care was provided in accordance with regulations.
- Assisted with admissions process including orientation of new residents to their home environment.
- Provided leadership for the development of new programs and services for residents.
- Assessed staffing levels regularly in order to provide adequate coverage while controlling labor costs.
- Conducted assessments of residents' physical, emotional, social, spiritual, and recreational needs.
- Trained staff on proper infection control procedures and policies in order to protect residents from potential harm.
- Evaluated employee performance through observation and review of written documentation.
- Created an atmosphere that promoted positive morale among employees at all times.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Resolved individual resident issues and neighborly complaints with excellent interpersonal skills.
- Responded to resident complaints and coordinated with contractors to perform necessary repairs on units.
- Participated in and facilitated community events for residents to create friendly bonds between house members.
- Conducted required fire drills and emergency preparedness drills.
- Submitted work orders for needed repairs to maintenance department for quick turnaround.
- Answered questions from residents about membership, property managers, housing staff and other pertinent parties.
- Engaged with children on individual basis to build positive, trusting relationships.
- Ensured physical and social well-being of each child.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Met and communicated regularly with parents to discuss children's activities and development.
- Took children to and from school and extra-curricular activities.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
Shift Supervisor
Prairie Harbor
Wallis, TX
03.2013 - 02.2019
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Addressed any issues that arose during the shift in a proactive manner.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Reinforced rules to promote superior employee performance.
Shift Supervisor
Five Oaks Achievement Center
New Ulm, TX
06.2011 - 05.2013
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Developed pricing schedules, costing for materials, and compliance statements.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Conferred with management and subordinates to resolve problems or complaints.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Managed daily workflow and scheduled staff for adequate coverage.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Coached team members to increase productivity and reduce workplace accidents.
- Upheld company standards and compliance requirements for operations.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Supervised and led employees to maintain productivity and customer service levels.
- Assessed operations and adjusted scheduling to maximize productivity.
- Investigated accidents or incidents occurring during shift hours.
- Assisted upper management with daily operations to meet standards of service and quality.
Supervisor
Devereux league city
League City, TX
10.2000 - 06.2011
- Directed and supervised team of 15 employees in daily operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Tracked progress on projects and provided timely feedback to staff members.
- Coached staff members to develop long-term career goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Burton High School
Burton, TX05-1993
Skills
- Scheduling
- Developmental Disabilities
- Maintenance Coordination
- Medication Management
- Menu Planning
- Calendar Management
- Activities Scheduling
- Facility Inspections
- Activity Supervision
- Event Oversight
- First Aid Training
- Event Planning
- Facility Oversight
- Behavior Modeling
- Transportation Arrangements
- Staff Training
- Housekeeping
- Emergency Response
- Employee Scheduling
- Crisis Intervention
- Appointment Coordination
- Personal Shopping
- Staffing
Timeline
Home Manager
Brenham State Supported Living Center
02.2019 - 02.2024
Shift Supervisor
Prairie Harbor
03.2013 - 02.2019
Shift Supervisor
Five Oaks Achievement Center
06.2011 - 05.2013
Supervisor
Devereux league city
10.2000 - 06.2011
High School Diploma -
Burton High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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