Natasha Mccallister

Oversaw daily team operations during designated shifts.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Managed office supplies inventory, ensuring timely replenishment and organization.
• Assisted in scheduling appointments and meetings, coordinating calendars effectively.
• Maintained accurate filing systems, improving document retrieval efficiency.
• Supported team communication through preparation of meeting agendas and minutes.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained cleanliness and organization of work area to ensure optimal service quality.
• Assisted customers with product inquiries, enhancing overall customer experience.
• Collaborated with team members to improve service speed during peak hours.