Natasha McIntyre
Management
Chester,VA
Summary
Driven business professional seeking to leverage extensive knowledge of employee relations and excellent communication in a client-focused position that works to ensure a positive experience.
Overview
15
15
years of professional experience
Work History
Owner/Operator of a Craft Business
Totzy Arts, Online and Greater
10.2019 - Current
- Designer, creator and seller of a broad spectrum of handmade crafts to include woodwork, artificial flower arrangements, wreathes, and jewelry
- Handles all operations from marketing, to shipping, to after-sale follow-ups.
Commercial Risk Response Manager
Rainbow Restoration
05.2023 - 07.2023
- Identified business growth opportunities and developed strategies to increase company sales
- Organized marketing and networking events, called prospects, met with owners and corporate commercial partners, maintained a strong network of contacts using Luxor CRM.
Regional Manager
Top Guard Security
05.2021 - 05.2023
- Oversaw both commercial and municipal divisions of the Richmond and surrounding area’s accounts
- This includes warehouses, critical infrastructure and Homeland Security sites with over 500 armed and unarmed security officers, with over 5,000 billable hours scheduled weekly
- Worked closely with subcontractor’s accounts to ensure positive client relationships
- Handled all daily office and account operations through hands-on management and appropriate delegation to other team members to maintain healthy account status
- Generated reports of training, compliance, and scheduling
- Conducted weekly meetings and site visits, interviews, terminations and corrective actions
- Handled payroll discrepancies and HR related issues such as field officer complaints and concerns
- Learned full life-cycle recruitment and onboarding
- Possess an active DCJS Armed License and issued and retrieved weapons as an armed ordinance officer.
Leasing Consultant
BG Multistaffing
04.2018 - 07.2018
- Handled leasing and property management functions for both Edward Rose and Drucker and Falk Companies
- Assisted management with daily operations such as conducting home tours, move-ins, evictions, maintenance requests and proof of insurance policy entries using Yardi.
Trainer/Bartender/ABC Manager
Sedona Taphouse & The Daily Kitchen & Bar
06.2017 - 04.2018
- Integral in opening new locations: Hired and trained staff, set up bar for optimum accuracy and efficiency, formulated wine and beverage lists, conducted monthly inventories
- Tasked with handling daily shift operations; cash handling and shift reports.
Assistant Manager
Park Lane Tavern
03.2017 - 06.2017
- Managed/bartended for Virginia’s largest operating bar within a restaurant
- Served tables as needed
- Tasked with staff scheduling, organizing events and promotions, cash handling, shift reports, alcohol inventory, and opening and closing duties.
General Manager
Melito’s Restaurant
09.2008 - 09.2016
- Oversaw entire restaurant’s daily functions and staff while maintaining a 20-seat bar simultaneously
- Tasked with staffing, scheduling, events and promotions, POS programming, pricing, inventory management, deliveries, food expedition, maintaining current beverage lists, and ordering alcohol.
Education
B.S - Psychology
WRT Certification, IIRC - undefined
Emphasis in Time Management and Organization CPR & AED Certification, The National CPR Foundation (Expires - undefined
Armed & Unarmed DCJS License, Department Of Criminal - ID: 99-689585
Chesterfield Security Training Academy
Psychology & Business Management
Old Dominion University
Norfolk, VASkills
- SKILLS OVERVIEW Adaptable in any environment and learns through hands-on experience Including but not limited to:
- Analysis skills, Negotiating, Recruiting, Property Management, Restaurant Management, Office Management, Event Planning, Employee Training, Coaching and Development, Armed and Unarmed Security, Strategic Planning, Problem-Solving and Delegation Works well with today’s social and digital media Including but not limited to: Microsoft Office Suite, Winteam/ATS, Luxor CRM, Yardi, Kwantek, Aloha POS, Micros POS, Toast POS, EHX, email platforms, and social media platforms
Timeline
Commercial Risk Response Manager
Rainbow Restoration
05.2023 - 07.2023
Regional Manager
Top Guard Security
05.2021 - 05.2023
Owner/Operator of a Craft Business
Totzy Arts, Online and Greater
10.2019 - Current
Leasing Consultant
BG Multistaffing
04.2018 - 07.2018
Trainer/Bartender/ABC Manager
Sedona Taphouse & The Daily Kitchen & Bar
06.2017 - 04.2018
Assistant Manager
Park Lane Tavern
03.2017 - 06.2017
General Manager
Melito’s Restaurant
09.2008 - 09.2016
B.S - Psychology
WRT Certification, IIRC - undefined
Emphasis in Time Management and Organization CPR & AED Certification, The National CPR Foundation (Expires - undefined
Armed & Unarmed DCJS License, Department Of Criminal - ID: 99-689585
Chesterfield Security Training Academy
Psychology & Business Management
Old Dominion University
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