Project Management Data Center Testing Risk Reporting
Monitoring and Testing Issue Managment
Overview
27
27
years of professional experience
Work History
Control Management and Business Continuity Consultant
Wells Fargo
01.2020 - 01.2025
Supported Enterprise Technology as a first line of defense risk professional, ensuring the successful coordination and execution of business continuity and disaster recovery programs.
Managed the timely delivery of key risk program deliverables, including Disaster Recovery Plans, DR Tests, Issue Management, Key Risk Indicators (KRIs) and Technology Risk Scorecards.
Facilitated and led integrated test exercises with business units and IT groups to validate recovery strategies and ensure operational readiness.
Executed and monitored key risk program requirements such as RCSA and KRIs within the Enterprise Technology framework.
Reported on risk data across assigned business units, ensuring effective escalation and tracking of issues.
Reviewed existing controls and related processes, evaluated performance and implemented control enhancement where necessary in partnership with the business.
Provided risk advice to senior leadership, effectively balancing risk exposure while supporting a positive client experience and ensuring enterprise-wide security.
Worked with LOB to improve risk management practices and ensured alignment with overall risk and compliance strategies.
Operational Risk Consultant
Wells Fargo
01.2016 - 01.2020
Led a risk-based Business Continuity Program, identifying and mitigating risks, and delivering detailed reports to business partners.
Refined business continuity reporting for both business units and technology teams, ensuring clarity and alignment with business priorities.
Implemented policies and procedures in Wells Fargo’s Business Continuity Program (BCP) system (ORS), ensuring full compliance with corporate regulations and risk mitigation strategies.
Developed and presented key risk performance reports for senior management, identifying critical continuity risks and recommended mitigation actions.
Monitored new applications for adherence to BCP guidelines, ensuring seamless integration into risk management frameworks
Business Continuity Officer
Wells Fargo
01.2006 - 01.2016
Ensure all lines of business have comprehensive and viable Business Continuity Plans (BCPs) that meet Wells Fargo Corporate and industry standards, including all domestic and international regulatory standards.
Manage, facilitate and provide consultative leadership for integrated test exercises with business units and IT groups to validate recovery strategies and establish compliance documentation.
Responsible for coordinating activities with technology partners in support for testing data centers for mainframe, client server and mid-range application. Utilize an automated reporting system
Develop and execute Line-OF-Business (LOB) test plans and awareness training on an annual basis to mitigate operational risk.
Coordinate and manage testing for U.S. domestic disaster recovery sites.
Liaison for all disaster recovery planning for critical systems and processes, and communicate all issues for telephony, desktop, and application support teams to ensure uninterrupted business.
Responsible for auditing and revising standards and guidelines developed for vendor service providers.
Participate in changing and restructuring processes for vendor risk management; review, adapt, coordinate and classify vendors based upon level of risk for LOB.
Focus on vendor offshoring, testing and documentation of critical vendor testing.
Successfully managed a significant disaster incident in which over 1,000 employees were relocated to an alternate site for several weeks.
Middle-Office Analyst
Wachovia Bank
01.2005 - 01.2006
Managed the investigation and resolution of discrepancies between posted and reported trade payments for USD and foreign currency trades, as well as processing all foreign currency payments.
Generated and distributed accurate weekly payment reports to external customers via Calypso, using an Access database.
Contributed to the development of new operational system solutions and initiatives to improve operational efficiency.
Researched complex securities transactions and operational problems.
Engaged in user acceptance testing for numerous projects and initiatives.
Risk and Control Analyst
Bank of America - Banc of America Securities
01.2003 - 01.2004
Generated global exception and reconciliation reporting to support senior management.
Assisted project managers in the improvement and development of new reporting systems.
Assisted senior analyst with risk assessment projects and analysis.
Updated security operation procedures and improved implementation of new processes within the organization.
Developed reporting to assist senior management in assessing operational risk during bank-wide conversion.
Security Performance Analyst
Bank of America - Capital Management
01.1999 - 01.2003
Analyzed and resolved a wide variety of moderately complex securities operations, problems and initiatives.
Participated in the introduction of new operational products, services and procedures to improve operational efficiency.
Provided daily statistical reports for senior management by extracting information from Excel and Access databases.
Implemented solutions for client issues and concerns.
Generated and analyzed daily cash reports from Bloomberg.
Utilized Six Sigma DMAIC practices to identify and implement process improvements.
Core Process-Cash Management Intern
First Union National Bank
01.1998 - 01.1999
Provided general ledger adjustment and core process research for corporate customer accounts.
Supported and developed strategies to manage the conversion and integration of banking systems.
Supported administration, maintenance and development of the corporate client database.
Compiled data for analysis and developed a comprehensive database of reports.
Monitored and reviewed balance sheets and accounting documents.
Education
Bachelor of Science - International Business
University of North Carolina at Charlotte
06.1999
Skills
Business Skills: Project Management, Business Analysis, Reporting, System Integration, Automation
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.