Natasha M. Dixon
Spring,Texas
Summary
Office Administrative Assistant, experienced with a proven track record of maintaining office efficiency and providing exceptional customer service. Skilled in coordinating office workflow, organizing front desk operations, and adhering to confidentiality guidelines. Proficient in managing phone calls, handling correspondence, and welcoming visitors in a professional manner. Dedicated to supporting office staff and ensuring smooth day-to-day operations. Strong verbal and written communication skills, with a commitment to delivering high-quality service. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly developed communicator with outstanding skills in complex problem-solving, and conflict resolution.
Overview
13
13
years of professional experience
Work History
Specialist III – Learning Center
Lone Star College
08.2025 - Current
- As a Learning Center Specialist III, my duties include providing administrative and technical support, as well as assisting with computer and printing issues.
- Assist students by providing resources, directing them to library materials, and research databases.
- Perform administrative tasks, such as checking in and out of books, and maintaining supplies.
- Help students with the enrollment process at Lone Star College.
- Assist students in the computer lab with printing, research databases, and operating office equipment.
- Create student ID cards, answer phone calls, and respond to routine daily inquiries.
- Guide students to appropriate library resources, check books and videos in and out, and ensure that necessary supplies are maintained.
- Organize and distribute mail.
Receptionist
07.2024 - 03.2025
- Coordinated with office management to maintain workflow.
- Maintained and organized the front desk area.
- Assisted with data entry, filing, and handling correspondence.
- Adhered to HIPAA and confidentiality guidelines.
- Provided general support to office staff and other departments and assisted with additional duties as needed.
Receptionist
12.2022 - 05.2023
- Welcomed visitors and team members warmly, and professionally.
- Collaborated with office management to ensure a smooth workflow.
- Supported administrative duties, including data entry, filing, and correspondence handling.
- Uphold HIPAA and confidentiality protocols for personal information security.
- Offered comprehensive assistance to office staff, various departments, and performed extra tasks as required.
Teacher’s Aide – Special Education
08.2013 - 07.2014
- Ensured compliance with regulatory requirements for IEP development and implementation.
- Developed and delivered tailored lessons addressing academic, behavioral, and functional skills needs.
- Implemented individualized behavior intervention plans to support students with specific challenges.
- Conducted regular assessments to evaluate student progress against evidence-based benchmarks.
- Collaborated with multidisciplinary teams to address student needs effectively.
Education
Bachelor - Business Administration
American InterContinental University
Houston, Texas03-2025
Associate - General Business Administration
American InterContinental University
Houston, Texas09-2021
Skills
- Ability to work under pressure
- Ability to work in a team
- Excellent customer service skills to support a diverse student population
- Technical support
- Resource allocation
- Enrollment assistance
- Data entry
- Workflow management
- Compliance adherence
- Problem solving
- Organizational skills
- Team collaboration
- Office management
- Emergency response
- Proficient in Microsoft
- Workflow coordination
- Confidentiality guidelines
- Phone etiquette
- Verbal communication
- Written communication
- Customer relations
Accomplishments
- I was inducted as a member of the Upsilon Xi Chapter of Alpha Sigma Lambda Honor Society. 01/01/25 Houston, Texas
- Received multiple certificates from the President's List, Dean's List and Academic Achievement Awards.
Interests
Traveling, Reading, Shopping, Singing, Listening to music
Timeline
Specialist III – Learning Center
Lone Star College
08.2025 - Current
Receptionist
07.2024 - 03.2025
Receptionist
12.2022 - 05.2023
Teacher’s Aide – Special Education
08.2013 - 07.2014
Associate - General Business Administration
American InterContinental University
Bachelor - Business Administration
American InterContinental University