Natasha Millson
McKinney,TX
Summary
Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Surgical Assistant
Advanced oral and facial reconstruction surgery
Plano, TX
08.2023 - Current
- Monitored patient vital signs and reported changes to the medical team as necessary.
- Administered medications under physician's supervision.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Responded to patient callbacks and phone-in prescription refill requests.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Office Assistant
Hammond Home Health Care
Richardson, TX
11.2020 - 04.2022
- Manage in-bound and out-bound calls
- Process claims with insurance providers, verify benefits
- On-board new employees to be caretakers for our clients
- Process the payroll, review adjustments, and corrections
- Executed record filing system to improve document organization and management
- Completed monthly and quarterly reports for senior management
- Oversaw office inventory by ordering, requisitions, and receiving supply
- Coordinated special projects and managed schedules
- Maintained computer and physical filing systems
Bartender
Chips Old Fashioned Hamburgers
Plano, TX
10.2021 - 02.2022
- Keep the bar presentable and well-stocked to meet customer needs
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers and taking inventory
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Followed alcohol awareness procedures for preventing guest from excessive intoxication
- Set up bar for operation, obtained cash bank and stocked service bar
- Kept alcoholic beverages well-stocked and organized to meet expected demands
Bartender/Server
Édith French Bistrô
Plano, TX
05.2021 - 10.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Performed barback duties
- Worked extended hours on weekends (as needed)
- Performed opening and closing duties
- Worked with a POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep the dining room and work areas clean
Manager
Countdown 2 Escape
Frisco, TX
11.2018 - 05.2021
- Maximized performance by monitoring daily activities and mentoring team members
- Answered the phone calls, and any emails we would get to book the customer’s experience
- Building the escape rooms, organizing them, and training staff to operate the room to maximize customer’s experience
- Organized and aided with various events (birthday parties, corporate team building events)
- Handled day-to-day operations
- Managed inventory, customer relations, and revenue planning
- Supervised 10 employees
- Responsible for running Countdown 2 Escape
- Recruited new hires through Indeed
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Cashier
Kroger
Frisco, TX
06.2017 - 11.2018
- Assisted customer with finding items they were looking for, and managed self-checkout lines
- Answered questions
- Welcomed customers
- Reconciled tilts
- Stocked merchandise
- Processed cash, check, or credit transactions with accuracy
- Handled returns and exchanges
- Worked flexible schedule and extra shifts to meet business needs
- Answered questions about store policies and addressed customer concerns
Education
BA - Business, Healthcare
Collin College
02.2025
HS Diploma -
Memorial High School
01.2020
Skills
- Management
- Leadership
- Payroll
- Microsoft Office
- Data entry
- Medical office experience
- Customer Service
- Sales
- Organizational Skills
- Scheduling and Coordinating
- Administration and Reporting
- Setting up and operating equipment
- Teamwork and cooperation
- Critical thinking
Certification
- RDA
- CPR certified
Timeline
Surgical Assistant
Advanced oral and facial reconstruction surgery
08.2023 - Current
Bartender
Chips Old Fashioned Hamburgers
10.2021 - 02.2022
Bartender/Server
Édith French Bistrô
05.2021 - 10.2021
Office Assistant
Hammond Home Health Care
11.2020 - 04.2022
Manager
Countdown 2 Escape
11.2018 - 05.2021
Cashier
Kroger
06.2017 - 11.2018
- RDA
- CPR certified
BA - Business, Healthcare
Collin College
HS Diploma -
Memorial High School
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