Natasha Moseley

Production & Finishing Specialist | April 2025 – Present

“Versatile Beauty Production & Merchandising Professional with hands-on experience manufacturing premium skincare, body care, and artisanal wellness kits since April 2025. Uniquely skilled in combining

• Bulk Formulation: Compound, weigh, and blend premium raw ingredients to manufacture high-quality body oils, facial cleansers, beauty products, and massage rubs under strict quality standards.
• Artisanal Product Assembly: Manage the small-batch production, measuring, and packaging of specialized goods, including therapeutic bath salts and custom wool ball kits.
• Visual Merchandising: Design, construct, and stock eye-catching retail store displays that maximize product visibility, enhance brand aesthetics, and drive customer engagement.
• Quality Assurance: Inspect finished cosmetic liquids, oils, and dry kits for strict consistency in scent, viscosity, and packaging integrity prior to shelf placement.
• Inventory & Compliance: Maintain a spotless, sanitized workspace while tracking raw ingredient usage and logging batch data to ensure zero production downtime.

Horizontal Ribbon Blender: This is the most common industrial machine used for large-scale bath salt compounding. It features a U-shaped trough and a double-ribbon agitator. The inner and outer ribbons move the crystals in opposite directions, creating a highly uniform blend of salt, color, and scent while keeping shear low enough to preserve crystal structure. [1, 2, 3, 4]

• Rotary Drum Tumbler (V-Blender / Double Cone Blender): Often referred to in the industry as a tumble mixer, these machines completely rotate the entire vessel to blend the product. Because there are no internal moving blades hitting the product, a drum tumbler offers a zero-shear environment. This makes it the ideal machine for fragile, large-grain bath salts or blends containing delicate botanical additions like dried lavender or rose petals.
• Liquid Spray Atomizer Manifold: An essential auxiliary component attached to the top of ribbon blenders or tumblers. It uses compressed air to spray a fine mist of essential oils or liquid dyes over the moving salt crystals, ensuring every grain is coated without causing clumping or wet spots.

📦 Packet Filling & Sealing Machinery (Sachet Packaging)

Once the salts are compounded, free-flowing crystals must be precisely portioned and sealed into air-tight pouches to prevent the salt from absorbing atmospheric moisture and hardening.

• VFFS (Vertical Form Fill Seal) Packaging Machine: The standard automated system for making packets. It takes a flat roll of plastic or foil film, wraps it around a forming tube, seals the bottom and sides to create an empty pouch, drops the measured salt inside, and seals the top.
• Auger Filler Packet Machine: If your bath salt formula contains fine powders (like baking soda, citric acid for fizzing, or colloidal oatmeal), a machine equipped with an auger filler—such as the Zonesun Auger Dry Powder Line—is used. This system uses a vertical rotating screw mechanism to cleanly drive specific weights of fine, dusty particles down into the packets without creating a cloud of dust that ruins the seal.
• Multi-Lane Sachet Machine: Used for mass factory production.

strict bulk product formulation with creative visual merchandising to build engaging store displays that drive retail success.”

• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.
• Developed and maintained courteous and effective working relationships.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
• Resolved problems, improved operations, and provided exceptional service.

• MARCH 2020 - MARCH 2025 ACCOUNT EXECUTIVE, CH ROBINSON – KANSAS CITY MO • Retain and grow a customer portfolio • Cultivate consultative, long-term relationships with contacts at varied levels, based on account complexity, with existing customers • Be in continuous contact with customers: o Calling and generating new business opportunities o Reassuring the customer that their business has been executed on • Communicate with the customer on issues and trends which may impact the customer’s business, provide suggestions to improve results for the customer • Engage internal resources to present and align C.H. Robinson’s full menu of services and the corresponding benefits of each to the customer • Educate clients on CHR tools and technology; identify opportunities where CHR solutions and reporting can increase client satisfaction and/or drive operational efficiency; ensure market • Ability to define, develop and document business processes (SOPs) and procedures (KPIs) with customers • Prospect for new customers, drive new sales opportunities and close business primarily over the phone • Collaborate with operations teams to implement new business • Other duties or responsibilities as assigned according to the team and/or country specific requirements • Maintain MOM & YOY growth.
• Developed strategic account plans to enhance client relationships and drive revenue growth.
• Led negotiations with key stakeholders to secure favorable contract terms and pricing agreements.
• Analyzed market trends to identify opportunities for business development and expansion.
• Collaborated with cross-functional teams to optimize supply chain solutions for diverse clients.
• Developed and implemented logistics strategies to optimize supply chain efficiency.
• Led cross-functional teams to enhance client satisfaction and improve service delivery.
• Streamlined operational processes, resulting in reduced turnaround times for shipments.
• Collaborated with cross-functional teams to optimize transportation routes and minimize transit times.
• Managed a portfolio of key accounts, ensuring timely delivery and customer satisfaction.
• Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Leveraged proven sales methods to increase revenue and surpass sales objectives.

• Data-driven Financial Forecaster with expertise in risk modeling and liquidity management for niche lending portfolios. Proven track record managing cash flow and predicting loan default trends for active-duty military personnel within the luxury jewelry supply sector.
• Predictive Modeling: Forecasted monthly loan repayment trends for active-duty military personnel based on deployment schedules and military pay grades.
• Liquidity Management: Projected cash flow demands to ensure constant inventory funding for jewelry manufacturing and supply chains.
• Risk Mitigation: Analyzed military-specific risk variables like base reassignments and SCRA (Servicemembers Civil Relief Act) compliance impact on loan portfolios.
• Portfolio Analysis: Evaluated the financial performance of zero-down or low-interest financing programs tailored for service members.
• Data Synthesis: Translated complex macroeconomic trends, inflation rates, and military budget shifts into actionable lending strategies.
• Executive Reporting: Delivered monthly financial forecasts to senior leadership to optimize borrowing costs and credit line allocations.
• Achieved fiscal quarter goals for Pioneer Military Services by maintaining low delinquency gross losses
• Consistently exceeded quarterly collection goals by an average of 28%
• Portfolio collection experience ranges 30 days through charge-off/profit/loss
• Personal monthly portfolio averaged $800K-$1.5 million
• Strategically engaged and collaborated with active Army, Air Force, Navy, Marine and Coast guard personnel to procure delinquent loans
• Portfolio collection experience ranges 30 days through charge-off/profit/loss
• Prevented impending losses and enhanced profitability through enforcement of scheduled collection campaigns
• Contacted clients to formulate payment plans or settlements
• Provided exceptional customer service while maintaining a calm professional demeanor during challenging circumstances
• Natural niche finding commonality with consumers results in remedied resolutions
• Proficient with Federal Debt Collection Practices Act and State Regulations laws
• Taught FDCPA to trained collections colleagues and new team members, helped with performance strategies provided mentoring
• Collaborated effectively with team members to achieve common goals
• Proficient with Automated Clearing House payments and NACHA operating rules
• LexisNexis and Accurint experience used for new demographic location information.
• Managed high volume in-bound calls to reconcile delinquent loans efficiently
• Executed various administrative duties to support operational efficiency
• Led collections team to enhance recovery rates and streamline processes.
• Developed training programs for new staff, improving team performance and efficiency.
• Collaborated with other departments to verify customer compliance with payment plans.
• Analyzed financial data to support strategic decision-making and improve forecasting accuracy.
• Developed comprehensive financial models to evaluate investment opportunities and assess risk.
• Analyzed financial data to support business decision-making and strategic planning initiatives.
• Developed comprehensive financial models to forecast revenue and assess investment opportunities.

• Job responsibilities are reaching out to businesses, contractors and service providers to sell advertising exposure on the Angie's List Platform, a company that connects quality homeowners to quality service providers.
• Contact is made via phone (nationwide) to discuss benefits of joining Angie's List by aiding in growing clientele.
• Explained variations of advertising options available by building value in Angie's List, which requires vast knowledge of both pros and cons of why Angie's List would be beneficial.
  
• Built customized advertising packages based on the number of contacts each business sought to achieve every 90 days and their advertising needs.
• Next step, answer any objections and finalize advertising package sales to clients. Advertising packages start at $3600 a year and can range up to 6 figures a year.
• Onboard new service providers to the Angie's List platform through background checks and customer verification.
• Walk clients through downloading business app, creating user name and password to access their website via mobile and training new client how to use the app.
• Created clients' website page on Angie's List which includes uploading work bio, photos of jobs completed, adding logos to build out their web profile. Educate the SP on how to engage new consumers in a timely fashion to be successful on our platform.

• Supported Loss Mitigation department in minimizing potential loss on delinquent mortgage loans
  Identified options available within departmental and legal guidelines for arbitration purposes. Served as liaison between borrowers and insurers to resolve delinquency or possible foreclosure
  Evaluated options within departmental and legal guidelines for arbitration. Acted as liaison between borrowers and insurers to address delinquency and foreclosure.
  Restructured loans with mortgage holders at risk of foreclosure
  Analyzed borrower's debt and other liabilities to conclude manageable plans for repayment
  Restructured loans for mortgage holders at risk of foreclosure, enhancing borrower repayment options
  Ensured compliance with all relevant regulations and guidelines by diligently reviewing loss mitigation documentation and procedures.
  Helped customers navigate options to maintain homeownership.
  Reached out to borrowers to discuss current status and loan workout options.
  Explained legal aspects of loan to borrower, as well as payment terms and clauses.
  Managed approximately 30 incoming calls, emails and faxes per day from customers.'
• Executed skip tracing to recover high-limit Chase credit accounts of $25,000 and above
• Utilized professional persuasion and effective rebuttals to resolve consumer debt concerns
• Advanced knowledge of FDCPA laws and state regulations while implementing constructive ways to resolve delinquency or settlements
• Established resolutions by suggesting to consumers variable options available to pay off debt at Chase bank
• Proposed flexible payment options to consumers for settling debt at Chase bank