Natasha Navarro
Danielson
Summary
Compassionate and dedicated human services professional with over five years of progressive experience supporting children, families, and vulnerable populations. Expertise includes child welfare, behavioral health, crisis intervention, residential services, case management, and program leadership. Renowned for building strong relationships and advocating for clients while demonstrating empathy, integrity, and professionalism. Currently pursuing a Bachelor of Science in Child Psychology, with an anticipated graduation in 2026, further enhancing the commitment to making a positive impact in the community.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Resedential Counselor
Susan Wayne Center Of Excellence
Thompson, CT
08.2025 - 01.2026
- Facilitated daily living skills training for residents, promoting independence and self-sufficiency.
- Monitored resident progress and documented behavioral changes to inform care strategies.
- Collaborated with multidisciplinary teams to enhance therapeutic interventions and overall care quality.
Supplemental Youth Caregiver
Divine Youth Guidance
Porter, TX
07.2024 - 07.2025
- Delivered direct care and supervision for youth in residential settings.
- Implemented strategies to support emotional, behavioral, and social growth objectives.
- Implemented strategies to uphold safety and structure, enhancing support for individuals in the environment.
Office Manager / Scheduler
Homewatch CareGivers
Sugar Land, TX
10.2023 - 06.2024
- Managed caregiver schedules and client service coordination to ensure optimal care delivery.
- Managed office operations, records, and administrative functions.
- Served as a liaison between caregivers, clients, and families.
Assistant Program Coordinator
Community Healthlink
Worcester, MA
09.2020 - 06.2023
- Oversaw hiring, training, and performance assessment processes to enhance team effectiveness.
- Coordinated admissions referrals and discharge planning to enhance patient flow and care continuity.
- Managed daily program operations to uphold regulatory compliance and operational efficiency.
- Assisted with quality improvement initiatives and staff development.
Case Manager
Community Healthlink
Worcester, MA
04.2020 - 09.2020
- Assessed client needs and created individualized service plans with specific goals.
- Monitored progress of clients, adjusting care plans based on individual needs.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Coordinated outreach efforts to ensure clients accessed housing, healthcare benefits, and community resources effectively.
Residential Counselor
Community Healthlink
Worcester, MA
10.2019 - 04.2020
- Led recovery-focused group sessions and activities to promote participant engagement.
- Delivered crisis intervention and emotional support services to individuals in distress.
- Ensured accuracy and integrity of client documentation and records.
Education
Associate of Science - Human Services
Quinsigamond Community College
Worcester06-2024
Bachelor of Science - Child Psychology
Bay Path University
01-2026
Skills
- Child protection services
- Client case management
- Trauma-Informed Care
- Behavioral Health
- Crisis Intervention
- Client Advocacy
- Team leadership
- Program management
Certification
BLS Certification
Timeline
Resedential Counselor
Susan Wayne Center Of Excellence
08.2025 - 01.2026
Supplemental Youth Caregiver
Divine Youth Guidance
07.2024 - 07.2025
Office Manager / Scheduler
Homewatch CareGivers
10.2023 - 06.2024
Assistant Program Coordinator
Community Healthlink
09.2020 - 06.2023
Case Manager
Community Healthlink
04.2020 - 09.2020
Residential Counselor
Community Healthlink
10.2019 - 04.2020
Associate of Science - Human Services
Quinsigamond Community College
Bachelor of Science - Child Psychology
Bay Path University