Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Norausky

Indianapolis,IN

Summary

  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Front End and Deli Assistant Manager and Floater

The Fresh Market
Carmel, IN
11.2022 - Current
  • Assigned work and monitored performance of project personnel.
  • Proposed or approved modifications to project plans.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved conflicts between team members in an effective manner.
  • Created reports on sales trends, inventory levels, and financial data.
  • Delegated daily tasks to team members to optimize group productivity.
  • Analyzed business performance data and forecasted business results for upper management.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Implemented new procedures or systems to improve efficiency within the organization.
  • Completed inventory audits to identify losses and project demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Communicated regularly with customers to gain insights into their needs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Clear understanding on how TFM process orders and keeping shrink down but keeping sales high.
  • Working on keeping shrink down and sales high.
  • Ability to read, understand and follow planograms, layouts, and schematics of the department for merchandising.

ABA Training

Lighthouse and Hope Bridge
Carmel , Indidana
08.2022 - 11.2022
  • Strong verbal and written communication skills.
  • Effective time management and the ability to manage multiple task at once.
  • Be flexible and adaptable to meet the needs of the team and clients.
  • Ability to act with integrity and professionalism.
  • Conduct 1:1 therapy with clients
  • Follow the prescribed skill acquisition and behavior support plan
  • Collect and record data
  • Write therapy note for each session using an electronic medical system

911 Dispatcher

Lawrence Public Safety Communications
Lawrence, IN
06.2022 - 07.2022
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
  • Monitored alarms, surveillance systems, cameras, and other security devices for potential threats or suspicious activity.
  • Used radio, telephone and computer system to update first responders with new information.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
  • Researched vehicle, wanted and missing persons information.
  • Notified medical facilities of patients being transported; conveys en route patient information to hospital staff for emergency personnel.

Associate/Retail Sales Associate

Pet People by Hollywood Feed
Westfield, IN
12.2021 - 06.2022

•Set and assembled products into design, high selling points, detailing new features and enhancements to customers for their four legged friends. •Assisted and minimized illnesses and negative physical conditions through therapeutic measures, including holistic homeopathic remedies, heath counseling and education, and dietary care for supportive and restorative of life and well-being.

Assistant Restraunt Manager

Main Street Poke'
Carmel, IN
06.2019 - 12.2021

• Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support. Food service catering from Monday to Friday, for hospitals like Riley children hospital, Simon Cancer Center, Avon Hospital, and Downtown Community Hospital.

• Worked with employees on career development plans, skill building, and placement onto project opportunities maximizing career growth experience. Interviewed job candidates and conducted new employee orientations and other onboarding activities.

•Interaction with third party selling representatives to analyze, process and gather the requirements, making necessary sale to customers, fulfilling amount of sale goals, reporting and business needs.

Team Leader

Pet Valu
Carmel, IN
09.2016 - 06.2019
  • Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Wrote and submitted reports on industry trends.
  • Maintained positive working relationship with fellow staff and management.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Understood and followed oral and written directions.

Team Leader

Camp Bow Wow
Lawrence, IN
09.2014 - 09.2016
  • Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
  • Bathed and groomed pets using gentle techniques.
  • Monitored dog interactions to ensure safety of both animals and humans.
  • Cared for pets during owners' absences.
  • Educated customers about animal nutrition and preventive healthcare measures.
  • Kept accurate records of each dog's activities during their stay at the daycare center.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.
  • Administered medications to animals.
  • Responded quickly to emergency situations involving injured or ill animals.

Associate

Good Dog Hotel & Spa
Indianapolis, IN
09.2015 - 09.2016
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Walked dogs while enforcing good behavior and manners.
  • Kept accurate logbooks regarding daily activities of all animals in the facility.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Associate

Meijer
Southport, IN
05.2012 - 05.2013
  • Started in Deli and then moved to different departments like Grocery, HBC, Electronics, Home and Register

Host and ToGo Server

O'Charley's
Indianapolis, IN
10.2009 - 11.2010
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Managed reservations, waitlists, and special requests for large parties.
  • Informed patrons of establishment specials and promotions.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Greeted customers and provided menus.
  • Verified that prepared food met requirements for quality and quantity before delivery.
  • Organized and tracked to-go orders while maintaining accuracy.

Education

GED -

Emmerich Manual High School
Indianapolis, IN
01-2011

Skills

  • Equipment Safety
  • Cleanliness and Sanitation
  • Machine Safety
  • Equipment Operation
  • Food Preparation
  • Product Recommendations
  • Register Operations
  • Product Rotation
  • Product Merchandising
  • Ordering Procedures
  • Cash Handling
  • Safe Food Handling
  • Stocking of Food Cases
  • Safe Food Handling Practices
  • ServSafe Certification
  • Strong Work Ethic
  • Honesty and Integrity
  • Upselling
  • Product Knowledge

Timeline

Front End and Deli Assistant Manager and Floater

The Fresh Market
11.2022 - Current

ABA Training

Lighthouse and Hope Bridge
08.2022 - 11.2022

911 Dispatcher

Lawrence Public Safety Communications
06.2022 - 07.2022

Associate/Retail Sales Associate

Pet People by Hollywood Feed
12.2021 - 06.2022

Assistant Restraunt Manager

Main Street Poke'
06.2019 - 12.2021

Team Leader

Pet Valu
09.2016 - 06.2019

Associate

Good Dog Hotel & Spa
09.2015 - 09.2016

Team Leader

Camp Bow Wow
09.2014 - 09.2016

Associate

Meijer
05.2012 - 05.2013

Host and ToGo Server

O'Charley's
10.2009 - 11.2010

GED -

Emmerich Manual High School
Natasha Norausky