Natasha Oliveira
Belmont,CA
Summary
Dedicated Head of Human Resources serving as the sole HR leader for a multi-location organization of 100+ employees. Experienced in overseeing all facets of HR operations, including recruitment, employee relations, payroll, benefits administration, compliance, and policy development. Skilled in implementing HRIS improvements, streamlining processes, and planning company-wide events and team-building initiatives. Recognized for providing strategic HR leadership while fostering a positive, compliant, and people-centered workplace culture. Trusted for managing sensitive information with discretion and professionalism. Responsible professional experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.
Overview
4
4
years of professional experience
Work History
Human Resources Generalist
Onanon
Milpitas, CA
01.2023 - Current
- Overseeing all HR functions for over 100 employees across multiple locations, ensuring efficiency, consistency, and compliance.
- Developing HRIS user guides within the first three months to accelerate user adoption, and ensure a seamless system transition.
- Delivering a $25K cost reduction by identifying and correcting medical insurance process errors within six months of hire.
- Maintaining strict confidentiality while managing sensitive employee and company information.
- Scheduling meetings with employees to address concerns and grievances.
- Conducting workplace investigations with professionalism and empathy, and preparing detailed reports for senior leadership.
- Coordinating workers' compensation insurance and administering employee claims promptly.
- Administering employee benefits programs, leading the open enrollment process, and educating and supporting staff.
- Ensuring full compliance with state and federal employment laws, including wage and hour regulations.
- Facilitating team-building activities and monthly staff meetings to strengthen employee engagement.
- Managing full-cycle recruitment and onboarding processes, including crafting job descriptions, interviewing and vetting candidates, and leading orientation sessions to integrate new hires into company culture and policies.
- Maintaining organized and compliant personnel files, including hiring documents, benefits records, and payroll data.
- Handling employee discipline and termination to address policy infractions.
- Guiding performance review cycles, disciplinary actions, and salary discussions with transparency and fairness.
- Managing payroll software and systems for efficient data entry and reporting weekly.
- Calculating and processing payroll for over 100 employees on a weekly basis.
Executive Assistant
Newport Academy
Kirkland/Seattle
01.2022 - 12.2022
- Received promotion within 5 months of employment.
- Scheduled interviews, managed calendars, and oversaw orders for two locations, enhancing operational efficiency.
- Managed diverse projects, including meeting coordination and database creation.
- Led the Sunshine Committee to promote diversity, employee achievement, and morale.
Residential Behavioral Health Technician II
Newport Academy
Kirkland/Seattle
07.2021 - 12.2021
- Trained new staff within first month of hire, standardized observation notes, and improved behavior tracking.
- Provided emotional support, de-escalated high-stress situations, and prevented self-harm.
Education
B.S. - Human Services
Notre Dame de Namur University
Belmont, CA05.2021
AAT - Communication Studies
College of San Mateo
San Mateo, CA05.2018
Skills
- Safety management
- HRIS management
- Payroll processing
- Time management
- Event planning
- Inventory management
- Employee file management
- Leadership development
- Employee engagement
- Internal investigations
- Fluent in Portuguese (Brazil)
Websites
Volunteer Experience
- Guest Lecturer, Fall 2023 - 2024, College of San Mateo, Shared insights on transitioning from employee to employer, overcoming academic struggles, and graduating with honors. Received positive feedback for clarity, expertise, and inspiring perseverance.
- Communications to Promote Volunteer, 2021, Utah Coalition Against Sexual Assault (UCASA), Salt Lake City, UT, Volunteered 20+ hours to develop a project proposal for UCASA, creating a template and design for an informative pamphlet with clear goals, deadlines, and objectives.
- Court Appointed Special Advocate, 2017 - 2018, Casa of San Mateo County (CASA), San Mateo, CA, Completed 30+ hours of training and 70+ hours of casework, providing court recommendations and collaborating with parents, therapists, and school personnel on emotional and mental health concerns.
- Assistant Outreach Coordinator, 2013 - 2015, Burlingame Sacred Church, Burlingame, CA
Timeline
Human Resources Generalist
Onanon
01.2023 - Current
Executive Assistant
Newport Academy
01.2022 - 12.2022
Residential Behavioral Health Technician II
Newport Academy
07.2021 - 12.2021
B.S. - Human Services
Notre Dame de Namur University
AAT - Communication Studies
College of San Mateo