Natasha Otto
Los Angeles,CA
Summary
Driven and compassionate professional with extensive experience at Marina House Sober Living, adept in creating secure, supportive environments that foster recovery. Builds positive relations with clients, creating a supportive environment for recovery. Excelled in conflict resolution and client satisfaction, empowered clients through motivational techniques. Empathetic and active listening, I bring a blend of hard and soft skills crucial for fostering client well-being while promoting recovery.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Staff Member/Overnight Staff Member
Marina House Sober Living
2023.11 - Current
- Enhanced the safety of the sober living environment by conducting regular room inspections and enforcing house rules.
- Successfully managed conflict resolution among residents, maintaining a peaceful and harmonious living environment.
- Conduct drug tests and nightly breathalyzer tests.
- Promoted positive and motivational atmosphere, aiding in client mental and emotional well-being.
- Conducted client intake assessments, documented medication, complete a thorough search of belongings, and implemented house rules.
- Drive clients to 12 step meetings, to/from intensive outpatient programs, and any approved activities.
- Improved client satisfaction with compassionate and attentive care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Enforce curfew and timely check-ins.
- Assist clients throughout the night when needed.
Sober Living Technician
Halo House Sober Living
2023.06 - 2023.10
- Implemented house rules and maintained a safe environment that promoted recovery.
- Conducted drug testing and daily breathalyzer testing.
- Administered medication to clients and logged when medication was taken.
- Documented clients progress and monitored clients activities.
- Safely secure house by setting an alarm at the designated time while enforcing curfew.
- Drove clients to 12 step meetings, to/from intensive outpatient programs.
- Supported clients mental and emotional well being.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Created a welcoming atmosphere for clients by promoting open communication, empathy, and understanding.
- Reduced relapse rates by establishing a safe, structured, and supportive environment for clients in recovery.
Education
No Degree - Certified Alcohol And Drug Abuse Counselor
University of California - Los Angeles
Los Angeles, CA12.2024
Skills
- Active Listening
- Adaptability and Flexibility
- Certified in CPR/AED
- Professionalism
- Relationship Building
- De-Escalation Techniques
- Medication monitoring
- Teamwork and Collaboration
- Multitasking Abilities
Certification
Registered Alcohol and Drug Technician
CPR certified
Timeline
Staff Member/Overnight Staff Member
Marina House Sober Living
2023.11 - Current
Sober Living Technician
Halo House Sober Living
2023.06 - 2023.10
No Degree - Certified Alcohol And Drug Abuse Counselor
University of California - Los Angeles
Registered Alcohol and Drug Technician
CPR certified
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