Summary
Overview
Work History
Education
Skills
License
Timeline
Manager

Natasha Pabon

Brooklyn ,NY

Summary

Experienced manager looking to start a career within the restaurant line of work to promote growth, retention and top talent. Excellent interpersonal and communication skills, team player with the ability to lead a diverse group of people in a fast-changing workplace.

Overview

12
12
years of professional experience

Work History

Manager

Black Seed Bagels
03.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.

Café Supervisor

Brooks Brothers Red Fleece Flagship Store
03.2016 - 01.2021
  • Accountable for all POS, systems and cash handling, with daily sales exceedingly over $2,000
  • Execute store operations through delegations and accounting for labor disparities, to increase profitability
  • Oversee store presentation and organization through marketing menus and offerings
  • Responsible for vendor store relations and Inventory Management; store orders and inventory counts.

Server & Head weight

Outback Steakhouse
10.2016 - 01.2017
  • Running a fast floor layout and evolving menu to meet the needs and expectations of the customer
  • Responsible for cash handling, tips, and tallying bills, leading me to learn about proper cash management
  • Food running enabled my humility to serve, and accurately deliver offerings
  • Bartended, learned how to make alcoholic drinks with speed and agility.

Manager

Le Pain Quotidien
04.2012 - 01.2016
  • I started as a barista, and got promoted to leadership, for operations, observance and excellence
  • Reviewed invoices, financial statements, and reports to measure productivity and lower cost; while attempting to improve conditions for staff & customers
  • Maintaining DOH Standards and regulations reinforced procedures in the workplace
  • Compute sales pricing, and marketing strategies, as well as address all issues concerning staff, and patron relations.

Education

Nursing Certificate -

Mildred Elley
New York, NY
01.2018

Certified Barista -

Stumptown
New York, NY
01.2016

Home Attendant -

Special Touch
01.2015

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Strategic Planning
  • Managing Operations and Efficiency

License

Food Protection

Timeline

Manager

Black Seed Bagels
03.2023 - Current

Server & Head weight

Outback Steakhouse
10.2016 - 01.2017

Café Supervisor

Brooks Brothers Red Fleece Flagship Store
03.2016 - 01.2021

Manager

Le Pain Quotidien
04.2012 - 01.2016

Nursing Certificate -

Mildred Elley

Certified Barista -

Stumptown

Home Attendant -

Special Touch

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Natasha Pabon