Hi, I’m
Natasha Paden
Customer service
Douglasville,Georgia
Summary
I am a successful administrative assistant contractor with over 15 years of experience specializing in construction, warehouse management, and health care. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
24
years of professional experience
1
Certification
Work History
Mira Luxury Wigs And Bundles
Sales Associate
01.2019 - Current
Job overview
- Quoted prices, credit terms and other bid specifications.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
CARING SISTERS
Healthcare Specialist
01.2013 - 01.2019
Job overview
- Assisting persons with special needs in an effort to ensure that they are afforded a fulfilled life via support with transportation, administrative needs, and basic daily tasks.
- Completed necessary reports and documentation on time and to specifications.
- Educated clients and families about rights and responsibilities.
- Developed health plans for patients to improve overall health or recover from injuries and illnesses.
- Performed basic laboratory tests and collected specimens for further testing.
D&D Landscaping And Snow Removal
Office Assistant
01.1999 - 01.2013
Job overview
- Maintained files to keep track of vital documents, organize/distribute daily reports to required personnel
- Resolved customer complaints, issues, and questions, while collecting and monitoring customer concerns to ensure time deliveries and reports
- Also successfully managed the activities of 20 employees over multiple sites.
- Monitored and tracked budgets and expenses.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
SINAI GRACE HOSPITAL/ DMC
Phlebotomist
04.2005 - 09.2010
Job overview
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Centrifuged blood samples as outlined in clinical protocols.
- Handled insurance verification tasks using and to validate patient insurance information.
TRC Staffing Services
Assembly Line Worker
01.2008 - 01.2010
Job overview
- Maintained and services assigned equipment, trouble-shot equipment malfunctions, ensure quality control, maintain supply inventory, record actions on production forms and communicate with other stations on assembly time to ensure accuracy, speed and efficiency.
- Completed durable assemblies and subassemblies with hand and power tools.
- Streamlined production process to maximize safety and productivity.
Education
Ultimate Medical Academy - ClearwaterClearwater, FL
Associate of Applied Science from Medical Insurance Billing
05.2024
University Overview
- 3.5 GPA
JOB CORP Detroit, MI
GED
09.2001
Skills
- Market Research
- Dispute Mediation
- Money Handling
- Product Promotion
- Product and Service Sales
- Customer Service
- Sales and Marketing
- Listening Skills
- Negotiation Tactics
- Shipment Processing
- Store Opening and Closing
- Retail Store Operations
- Online Systems
- Credit and Cash Transactions
- Quotas and Goals
- Answering Customer Questions
- Inventory Pricing
- Monitor Security
- Presentations and Demonstrations
- Hospitality and Accommodation
- Suggestive Selling
- Meeting Deadlines
- Sales Training
- Guest Relations
- Verbal Communication
Certification
Certified Phlebotomist Barnabas Healthcare School CPR/First Aide Marygrove College 2001 G.E.D. Job Corp Skills Creativity Leadership Organization Problem solving Teamwork Clinical Training Qualified Specimen Collection Quality Inspections.
- Certified CNA, [Company Name] - 2012-2014
Timeline
Sales Associate
Mira Luxury Wigs And Bundles
01.2019 - Current
Healthcare Specialist
CARING SISTERS
01.2013 - 01.2019
Assembly Line Worker
TRC Staffing Services
01.2008 - 01.2010
Phlebotomist
SINAI GRACE HOSPITAL/ DMC
04.2005 - 09.2010
Office Assistant
D&D Landscaping And Snow Removal
01.1999 - 01.2013
Ultimate Medical Academy - Clearwater
Associate of Applied Science from Medical Insurance Billing
JOB CORP
GED
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