Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natasha Palmer

Thomasville,GA

Summary

Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lab Processor/Phlebotomist Technician

Tallahassee Memorial Hospital
Tallahassee, FL
01.2025 - Current
  • Reviewed patient charts for accuracy and completeness prior to initiating testing or processing samples.
  • Ensured that all supplies were stocked properly for efficient operation of the lab.
  • Verified patient information against sample labels prior to testing or processing samples.
  • Processed and labeled specimens according to laboratory protocols.
  • Coordinated with other departments within the hospital regarding specimen collection procedures.
  • Disposed of hazardous materials in accordance with safety regulations.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.
  • Complied with HIPAA regulations regarding confidentiality of patient information.
  • Labeled collected specimens accurately according to protocol.
  • Reviewed orders for accuracy before initiating collections.
  • Provided instruction to patients regarding the collection process, safety precautions and post-collection care instructions.
  • Ensured that the proper amount of blood was drawn from each patient by using appropriate techniques and equipment.
  • Processed specimens according to laboratory guidelines including centrifugation, aliquoting, freezing and packing as required.
  • Maintained cleanliness of work area including decontamination of surfaces between patient visits per infection control policies and procedures.
  • Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.
  • Prepared collection containers, needles and other supplies needed for specimen collection.
  • Transported specimens securely following departmental protocols while maintaining temperature requirements if necessary.
  • Followed universal precautions when handling blood samples at all times.
  • Verified patient identification prior to collecting specimens.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Verified collection orders and communicated discrepancies to nurses.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Identified patients using proper procedures prior to specimen collection.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Assisted physicians and nurses with various procedures related to phlebotomy.

Traveling Phlebotomist

HealthTrust Workforce Solutions
Sunrise, FL
05.2021 - 10.2024
  • Performed blood draws and specimen collections at various locations throughout the area.
  • Adhered to strict HIPAA standards when dealing with confidential patient data or records.
  • Maintained a clean work environment by adhering to OSHA safety standards.
  • Verified accuracy of patient information prior to performing any testing or collecting specimens.
  • Developed effective strategies to ensure efficient workflow while minimizing errors.
  • Provided guidance and support to other technicians regarding proper techniques for drawing blood samples.
  • Maintained professional relationships with physicians, nurses, medical staff, and other healthcare personnel.
  • Provided phlebotomy services to patients in accordance with established protocols and procedures.
  • Reported any discrepancies or irregularities observed during the course of service delivery directly to supervisors or management personnel.
  • Ensured compliance with safety regulations such as proper handling of needles and biohazardous materials.
  • Stayed up-to-date on new developments in the field through continuing education courses or seminars.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Prepared and packaged specimens for courier transport.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Verified collection orders and communicated discrepancies to nurses.
  • Entered patient information and test orders into computer systems accurately.
  • Identified patients using proper procedures prior to specimen collection.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Collected specimen samples and transported to laboratory for processing.

Phlebotomist II

Capital Regional Hospital
Tallahassee, Florida
01.2018 - 05.2022
  • Processed samples accurately and efficiently.
  • Calibrated equipment according to manufacturer specifications.
  • Verified patient information prior to specimen collection.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Followed all safety protocols when handling hazardous materials.
  • Responded quickly and effectively to emergency situations.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Documented patient information into electronic medical records system.
  • Provided excellent customer service while interacting with patients.
  • Maintained a clean, safe, and organized work environment.
  • Performed quality control tests on collected specimens.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Collaborated with laboratory personnel to resolve specimen issues.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Identified patients using proper procedures prior to specimen collection.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Participated in continuing education to stay current with phlebotomy practices.
  • Verified collection orders and communicated discrepancies to nurses.
  • Entered patient information and test orders into computer systems accurately.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Collected specimen samples and transported to laboratory for processing.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Interacted with patients to gather and record data prior to blood draws.
  • Used heel and finger stick methods to obtain blood from capillaries.

Phlebotomist II

Labcorp
Tallahassee, FL
05.2017 - 10.2021
  • Maintained accurate records of collected specimens and test results.
  • Processed samples accurately and efficiently.
  • Calibrated equipment according to manufacturer specifications.
  • Verified patient information prior to specimen collection.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Followed all safety protocols when handling hazardous materials.
  • Responded quickly and effectively to emergency situations.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Documented patient information into electronic medical records system.
  • Provided excellent customer service while interacting with patients.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Performed quality control tests on collected specimens.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Prepared specimens for transport to external laboratories.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Scheduled appointments and managed patient flow to minimize wait times.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Prepared and packaged specimens for courier transport.
  • Identified patients using proper procedures prior to specimen collection.
  • Managed inventory of phlebotomy supplies and reordered stock as necessary.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Educated patients on specimen collection procedures and post-draw care.
  • Participated in continuing education to stay current with phlebotomy practices.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to nurses.
  • Entered patient information and test orders into computer systems accurately.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Collected specimen samples and transported to laboratory for processing.
  • Input medical and insurance information into database for inclusion in patient records.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Interacted with patients to gather and record data prior to blood draws.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.

Donor Service Specialist

OneBlood
Thomasville, GA
10.2015 - 05.2017
  • Processed all incoming funds in a timely manner according to established procedures.
  • Assisted with the development of fundraising campaigns and events.
  • Responded to donor inquiries via telephone, email, and mail.
  • Worked closely with the accounting team to ensure accuracy when recording donations into the system.
  • Provided exceptional customer service to donors and potential donors.
  • Attended meetings with senior staff members to discuss departmental goals and objectives.
  • Developed strategies for increasing donor engagement through social media platforms.
  • Researched donor information in order to resolve inquiries or discrepancies quickly and accurately.
  • Maintained communication with donors regarding their contributions and other related topics.
  • Conducted donor database maintenance, including data entry and record keeping.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

CNA

Heritage Healthcare And Rehab
Tallahassee, FL
03.2010 - 12.2015
  • Answered patient call lights promptly and responded to requests appropriately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Documented patient care services by charting in designated areas.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Monitored food intake and output as directed by nursing staff.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Transported residents within the facility as needed.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Reported changes in patient conditions to registered nurse or physician.
  • Distributed drinking water and nourishment to residents.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Helped residents walk with or without self-help devices.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Used mobility devices to transport patients.
  • Supplied, collected and emptied patient bedpans on frequent basis.

Education

Associate of Applied Science - Criminal Justice

Bainbridge State College
Bainbridge, GA
05-2011

Associate of Applied Science - Accounting

Bainbridge State College
Bainbridge, GA
06-2003

Associate of Applied Science - Secretarial Science

Bainbridge State College
Bainbridge, GA
06-2003

Skills

  • Specimen processing
  • Venipuncture techniques
  • Patient identification
  • Inventory management
  • Quality control
  • Regulatory compliance
  • Infection control
  • Patient communication
  • Data entry
  • Customer service
  • Teamwork
  • Excellent communication
  • Self motivation
  • Data collection
  • Laboratory safety

Certification

Phlebotomist Certifications

CNA Licenses

BLS

Timeline

Lab Processor/Phlebotomist Technician

Tallahassee Memorial Hospital
01.2025 - Current

Traveling Phlebotomist

HealthTrust Workforce Solutions
05.2021 - 10.2024

Phlebotomist II

Capital Regional Hospital
01.2018 - 05.2022

Phlebotomist II

Labcorp
05.2017 - 10.2021

Donor Service Specialist

OneBlood
10.2015 - 05.2017

CNA

Heritage Healthcare And Rehab
03.2010 - 12.2015

Associate of Applied Science - Criminal Justice

Bainbridge State College

Associate of Applied Science - Accounting

Bainbridge State College

Associate of Applied Science - Secretarial Science

Bainbridge State College

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