Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Peitersen

Miami,FL

Summary

Dynamic and highly motivated, bilingual communications professional and former agency-represented model with a passion for the fashion and travel industry. Equipped with hands-on experience as a retail operations associate in an established fast-paced and challenging environment. Eager to learn with aptitude for applying new knowledge with skill and efficiency and strategic communication.

Overview

11
11
years of professional experience

Work History

Retail Operations Associate

HUGO BOSS Fashions
2023.09 - Current

· Liaising between vendor partners and store teams on pending orders and platform maintenance

· Ensuring all supplies are readily in stock for store teams to order

· Cultivating a strong partnership with 3rd party vendors and maintain ecomm store ordering platforms

· Managing company phone list updates and changes

· Assist with store and shop openings, remodels and renovations

· Partnering with IT to rectify open issues

· Providing employees with system access to: BIS, SOVIA, PaybyLink, POS.

· Maintaining SAP Store Locator Master Data, Debitor Tool.

· Creating a weekly newsletter for Store Teams highlighting all tasks and directives for the week

· Assisting with ad hoc requests to support the business

· Processing and coding invoices

· Notetaking during Trade meetings

· Preparing Monday business review reporting for weekly morning meetings.

· Assisting in quarterly retail conference planning.

.Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.

.Worked varied hours to meet seasonal and business needs.

Coding and paying invoices in a timely manner to avoid late fees

  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Monitored customer service metrics and performance indicators to identify areas of opportunity.
  • Generated sales reports and presentations for senior management.

Receptionist

HUGO BOSS Fashions
2022.08 - 2023.08
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression and maintained professionalism with VIP visitors.
  • Assisted with Sample Sale setup and pricepoints
  • Communicated with 3rd party vendors and helped file certificate of insurance for delivery purposes
  • Coded and filed invoices

International Fashion Model

Fenton Moon Model Management
2013.04 - 2022.08
  • Selected to represent prestigious agencies including Wilhelmina, Base, and Fenton Model management
  • Marketing and promoting personal brand to obtain bookings and maintain professional network with industry leaders
  • Advertising and promoting globally recognized brands like Revlon, CeraVe,
  • Bare Minerals, U.S Polo Assn., and Bealls across media including digital and print
  • Acting on photo and video shoots while collaborating artistically with clients to effectively achieve brand and campaign creative direction
  • Attending marketing activations to engage consumers and expand brand awareness as well as participate in fashion runway shows
  • Networking and maintaining a cross-cultural portfolio with diverse clients in locations around the world including New York City, Istanbul, Greece, Cape Town, and Miami
  • Utilizing time management skills and coordination to manage a dynamic environment

Sales Admissions Director

Barbizon Modeling And Acting
2021.05 - 2022.07
  • Working with a team of Sales Professionals and provided guidance and coaching to drive performance and exceed revenue targets
  • Development and implemented innovative sales strategies to attract new talent and expand the company's client base
  • Cultivations strong with clients and talent agencies, negotiating contracts and securing partnerships
  • Conducted talent scouting and auditions, identifying individuals with potential and guiding them through the onboarding process

Education

Bachelor of Arts - Communications

Florida International University
Miami, FL
05.2019

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Customer interaction
  • Complex Problem-Solving
  • Relationship Building
  • Courteous and Professional
  • Flexible Schedule
  • Data Entry
  • Cross-Functional Teamwork
  • Record and File Management
  • Preparing reports
  • Calendar Management
  • Event Coordination
  • Strong Communication and Interpersonal Skills
  • Creative Thinking
  • Computer Proficiency and Microsoft Office
  • Store Opening and Closing

Timeline

Retail Operations Associate

HUGO BOSS Fashions
2023.09 - Current

Receptionist

HUGO BOSS Fashions
2022.08 - 2023.08

Sales Admissions Director

Barbizon Modeling And Acting
2021.05 - 2022.07

International Fashion Model

Fenton Moon Model Management
2013.04 - 2022.08

Bachelor of Arts - Communications

Florida International University
Natasha Peitersen