NATASHA PEREZ
Bakersfield
Summary
Dependable worker with knowledge of customer service, data entry, administrative support, billing, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
2
2
years of professional experience
Work History
Office Administrative Assistant
Eviction Pest Control
12.2024 - Current
- Managed office operations and procedures, including filing systems, mail flow, and data entry
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
- Scheduled appointments, maintaining calendars for personnel
- Developed professional relationships with clients through consistent communication and collaboration.
- Entered data accurately into spreadsheets and databases for record-keeping purposes.
- Processed invoices and expense reports according to company policies.
Receptionist
United Eye Care
02.2024 - 04.2024
- Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing.
- Maintained efficient filing system for both electronic and paper documents
- Scheduled appointments and documented updates in scheduling software.
- Shredded older files and confidential information to reduce security risks.
- Collaborated with other branch members to ensure smooth workflow and communication throughout company
- Ensured that all office supplies were stocked and logs were up to date at all times
- Oversaw reception duties, including greeting visitors and managing incoming phone calls
- Trained new hires on company policies, procedures, software programs, and office equipment
Branch Manager
United Eye Care
05.2023 - 04.2024
- Managed daily operations to ensure smooth functioning of branch
- Established strong relationships with clients to drive customer loyalty
- Investigated customer complaints thoroughly and resolved issues in timely manner
- Trained and mentored new employees, fostering positive work environment
- Ensured adherence to company policies and industry regulations at all times
- Used scanner, printer and common office IT equipment.
- Reorganized filing systems for better efficiency and more streamlined processes.
- Maintained clean and orderly waiting room area, including seating and reading materials.
Education
High School Diploma -
Ridgeview High School
Bakersfield05-2022
Skills
- Attention to Detail
- Billing and invoicing
- Organizational Skills
- Adaptability and Flexibility
- Cash Handling
- Data Entry
- Calendar Management
- Basic accounting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Administrative Assistant
Eviction Pest Control
12.2024 - Current
Receptionist
United Eye Care
02.2024 - 04.2024
Branch Manager
United Eye Care
05.2023 - 04.2024
High School Diploma -
Ridgeview High School
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