Natasha Pettigrew
Winston-Salem,NC
Summary
I am very attentive and I am also a quick learner. It is easy for me to catch on. I am a leader. I foresee any issues. When there are issues that are spontaneous. I work well under pressure. I am easy to get along with and a people person and have good customer service.
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.
Overview
21
21
years of professional experience
Work History
Administration Assistant
Lyricist Cotton
Troutman, NC
04.2021 - Current
- Organizing, managing, and providing administrative support.
- Created and distributed documents, such as agendas and meeting minutes.
- Assisted with the preparation of reports, presentations, and spreadsheets.
- Organized and maintained files, including electronic records.
- Managed daily calendars for multiple staff members.
- Answered incoming calls in a professional manner.
- Provided administrative support to management team.
- Coordinated meetings and travel arrangements for employees.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Performed data entry tasks accurately within specified timeframes.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
Clerk
Usps
Greensboro, NC
02.2012 - 03.2021
- Sorting and processing mail
- Processed customer orders promptly and accurately.
- Maintained inventory levels of office supplies and equipment as needed.
- Performed data entry tasks to update customer accounts records.
- Scanned documents into digital formats ensuring accuracy of content.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Utilized computer software programs to create reports, labels, forms.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Manager
Gallins
Winston-Salem, NC
10.2003 - 07.2011
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed annual goals for each department based on market trends and competitor analysis.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Reviewed contracts before signing them on behalf of the organization.
- Organized special events such as conferences or training sessions for employees.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Education
High School Diploma -
Statesville High School
05.2002
Some College (No Degree) - Business
Winston Salem State University
Winston-Salem, NCSkills
- Business Correspondence Writing
- Workflow Coordination
- Report Generation
- Meeting Coordination
- Excel
- Scheduling
- Inventory
- Delegating
- Organizing
- Conducting meetings
- Confidentiality handling
- Supply Replenishment
- Document Scanning
- Office Management
- Schedule Management
- Scheduling appointments
- Data organization
- Telephone reception
- Transporting files
- Strategic Planning
- Spreadsheet tracking
- Document Management
- Technical Support
- Administrative Support
- Word Processing
- Project Management
- Spreadsheet Management
Timeline
Administration Assistant
Lyricist Cotton
04.2021 - Current
Clerk
Usps
02.2012 - 03.2021
Manager
Gallins
10.2003 - 07.2011
High School Diploma -
Statesville High School
Some College (No Degree) - Business
Winston Salem State University