Natasha Petty
Sanford,NC
Summary
Accomplished Certified Medical Assistant with a proven track record at Duke Health, adept in HIPAA compliance and patient care. Demonstrated ability to enhance patient satisfaction through effective communication and clinical documentation. Skilled in vital sign monitoring and equipment sterilization, contributing to overall welfare of the clinic
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Duke Health
11.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Obtained client medical history, medication information, symptoms, and allergies.
Nursing Assistant
Duke Health
11.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Private Duty Certified Nursing Assistant
Self-employed
08.2021 - Current
- Ensured timely completion of necessary tasks by managing time effectively and prioritizing responsibilities according to urgency.
- Administered prescribed medications under supervision, ensuring accurate dosages for optimal treatment efficacy.
- Aided in meal preparation adhering to dietary restrictions, ensuring nutritious meals were provided in accordance with specified guidelines.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Preserved a clean living environment through thorough housekeeping duties, promoting overall well-being for the patient.
- Provided emotional support for patients and their families, fostering strong relationships built on trust and empathy.
- Facilitated personal hygiene management, feeding and ambulation.
Nursing Assistant
UNC Health Care
10.2020 - 07.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Followed directions of licensed nurses to administer medications and treatments.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
Special Needs Support Worker
Mid Carolina Innovations
01.2013 - 10.2020
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Enhanced student comprehension by utilizing differentiated instruction techniques tailored to individual learning styles.
- Promoted a positive classroom culture by implementing effective behavior management strategies and clear expectations for conduct.
- Communicated effectively with supervisors regarding emerging issues or concerns impacting program operations or client welfare.
- Encouraged residents to participate in social and recreational activities.
- Maintained accurate records of student attendance, grades, and behavioral issues for administrative purposes.
- Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
- Provided personal care to maintain hygiene and prevent health problems.
- Prepared meals and snacks to provide proper nutrition and hydration.
- Developed strong relationships with families, providing regular updates on progress and addressing any concerns promptly.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Maintained detailed records of student performance, goals, and interventions for ongoing evaluation and adjustment of IEPs.
- Enhanced social skills development for students through group activities and peer interaction exercises.
- Offered respite care for families to support well-being and prevent burnout.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
High School Diploma -
Lee County High School
Sanford, NC06-1998
No Degree - Certified Nursing Assistant
Central Carolina Community College
Sanford, NC09-1999
Graduate Certificate - Certified Medical Assistant
Shades of Purple Healthcare Training Institute
Raleigh, NC11-2024
Skills
- HIPAA compliance
- Patient scheduling
- Patient care
- Clinical documentation
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Equipment sterilization
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
Timeline
Certified Medical Assistant
Duke Health
11.2024 - Current
Nursing Assistant
Duke Health
11.2022 - Current
Private Duty Certified Nursing Assistant
Self-employed
08.2021 - Current
Nursing Assistant
UNC Health Care
10.2020 - 07.2021
Special Needs Support Worker
Mid Carolina Innovations
01.2013 - 10.2020
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
High School Diploma -
Lee County High School
No Degree - Certified Nursing Assistant
Central Carolina Community College
Graduate Certificate - Certified Medical Assistant
Shades of Purple Healthcare Training Institute
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