Summary
Overview
Work History
Education
Skills
Languages and Technological Proficiency
Interests, Memberships and Activities
Awards/Recognition
Training and Development
Highlights/Core Strengths
References
Timeline
Generic

Natasha POPO

Monier,Saint Lucia

Summary

A technologically savvy and solution-oriented Human Resource Development and Training Professional with nearly 20 years of practical experience in the field. Adept at designing and delivering training programs which help to improve employee engagement and efficiency on the job. Dynamic, energetic trainer skilled in organizing training and finding creative and interesting techniques to facilitate learning. Enthusiastic leader with positive attitude and high level of professionalism. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Motivational and engaging leader with 23+ years of training experience. Advanced skills in planning, organizing and prioritizing work.

Overview

23
23
years of professional experience

Work History

Employee Development Officer

Massy Stores (SLU) Limited
Saint Lucia
05.2016 - 06.2023
  • Responsible for assessing staff training requirements, creating and coordinating programmes to meet employees career development needs and developing personal development plans
  • Focused on developing and delivering programmes targeted at developing employee skills and imparting knowledge of organizational practices and policies through the use of various learning methods.

Training Officer

Massy Stores (SLU) Limited
Saint Lucia
01.2008 - 03.2016
  • Responsible for the design and coordination of training programmes for all personnel in order to develop and improve their overall competencies.

Administrative Secretary

National Conservation Authority (NCA)
Saint Lucia
07.2005 - 12.2007
  • Responsible for execution of general secretarial, administrative and human resource duties
  • Additionally, served as Secretary to the General Manager, Board Secretary and was responsible for taking Minutes at Board meetings.

Administrative Supervisor, Sylvan Prometric Administrator, Microsoft Certified Office 2000 Tutor (MS Word Core 2000, MS Excel Core 2000) and International Computers’ Drivers’ License (ICDL) Tutor

ISIS World Corporation
Saint Lucia
01.2000 - 07.2004
  • Responsible for the supervision of two administrative personnel
  • Administered certification exams and also tutored students in the use of various computer applications.

Education

MSc in Education -

University of Zambia
08-2024

Advanced Diploma in Human Resources Level 6 (Equivalent of Bachelor’s Degree) -

Association of Business Executive, London
08.2015

Diploma in Employee Development -

Cambridge International College
09.2013

Diploma in Human Resource -

08.2013

Advanced Diploma in Human Resource Level 5 -

09.2012

Associate’s Degree in Business Studies -

Division of Technical Education and Management Studies (DTEMS), Sir Arthur Lewis Community College (SALCC)
01.1997

Caribbean Examinations Council General Certificate of Secondary Education (CSEC) -

Entrepot Secondary School (ESS), Saint Lucia
01.1995

Skills

  • Training Design
  • Human Resources
  • Career Development
  • Learning Management Systems
  • Training Delivery
  • Coaching and Mentoring
  • Recordkeeping Skills
  • Course Development
  • Interpersonal Skills
  • Program Management
  • Excellent Verbal and Written Communication
  • Presentation Skills
  • Organizational Skills
  • Leadership Skills

Languages and Technological Proficiency

English (native speaker), West Indian/French Creole, Proficiency in use of Microsoft Office Suite (Excel Word, Access, PowerPoint, Publisher), and HR Management Software; Harris Data, Infinitime.

Interests, Memberships and Activities

Reading, motivational speaking, lecturing, learning new things and helping the less fortunate., Massy Stores Unity in Community Programme Volunteer, CFL Unity in Community Programme Judge, Secretary of the St. Lucia Blind Welfare Association, Secretary, VP and President of the Visionaires’ Club, Editor of Club Newsletter, Secretary of the Sir Arthur Lewis Students’ Council

Awards/Recognition

  • Head Prefect | Entrepot Secondary School| 1994- 1995
  • Most Disciplined Student Award (upon Graduation) | Entrepot Secondary School| 1995
  • Most Outstanding Trainee Plaque | National Skills Development Centre (NSDC)| 2013

Training and Development

  • ATD: E-Learning Instructional Design (Online) Certificate | Association for Talent Development, USA | December 2020
  • Franklin Covey: 7 Habits of Highly Effective People, Celestial Self Development Centre, Saint Lucia, 07/2017
  • Managing Learning Programmes Association of Talent Development, Saint Lucia, 07/2017
  • CFL’s High Potential Employee Programme, Gama Learning Institute, Saint Lucia, 10/2015
  • Root Cause Analysis, Gama Learning Institute, Saint Lucia, 02/2015
  • Conducting Performance Appraisals, Celestial Self Development Centre, Saint Lucia, 02/2015
  • International Computer Driver’s License (ICDL- Modules 1-7), ISIS World Corporation, 2007
  • Microsoft Excel 2000 CORE Certification, 2002
  • Microsoft Word 2000 Core Certification, 2002
  • Certificate in Marketing Management, Division of Continuing Education (DOCE), Sir Arthur Lewis Community College (SALCC), Saint Lucia, 12/2000

Highlights/Core Strengths

  • Excellent leadership and interpersonal skills.
  • Extensive background in HR, including experience in employee recruitment and retention, staff onboarding and development, mediation, conflict resolution and HR records management.
  • Demonstrated success in developing teambuilding programs, training manuals, conducting skills gaps and preparing management reports.
  • Association of Business Executives (ABE) Advanced Diploma in Human Resources Level 6 (Equivalent of Bachelor’s Degree).
  • Development, creation, implementation and coordination of developmental programs to build capacity.

References

  • Mrs. Chairmaine Dick, Manager- Integrated Management System (IMS), Massy Stores (Trinidad), A Division of Massy Integrated Retail Ltd, 39A Wrightson Road, Port of Spain, Trinidad, W.I., 868-734-0518, chairmaine.dick@massygroup.com
  • Mr. Augustin Dominique, Manager, Piton Management Area, Soufriere, Saint Lucia, (758) 720-8125, dominique_aug@candw.lc
  • Ms. Joanna Fanus, Former Divisional Head, Massy Homes Saint Lucia, joannajustin2912@gmail.com 1758-285-2301
  • Ms. Hidy Clercin, HR Assistant, Massy Stores SLU Ltd, hidy.clercin@massygroup.com, 1758-489-9898

Timeline

Employee Development Officer

Massy Stores (SLU) Limited
05.2016 - 06.2023

Training Officer

Massy Stores (SLU) Limited
01.2008 - 03.2016

Administrative Secretary

National Conservation Authority (NCA)
07.2005 - 12.2007

Administrative Supervisor, Sylvan Prometric Administrator, Microsoft Certified Office 2000 Tutor (MS Word Core 2000, MS Excel Core 2000) and International Computers’ Drivers’ License (ICDL) Tutor

ISIS World Corporation
01.2000 - 07.2004

MSc in Education -

University of Zambia

Advanced Diploma in Human Resources Level 6 (Equivalent of Bachelor’s Degree) -

Association of Business Executive, London

Diploma in Employee Development -

Cambridge International College

Diploma in Human Resource -

Advanced Diploma in Human Resource Level 5 -

Associate’s Degree in Business Studies -

Division of Technical Education and Management Studies (DTEMS), Sir Arthur Lewis Community College (SALCC)

Caribbean Examinations Council General Certificate of Secondary Education (CSEC) -

Entrepot Secondary School (ESS), Saint Lucia
Natasha POPO