Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Quasula

Flagstaff,Arizona

Summary

Hardworking employee with customer service, multitasking and time management abilities, ready to learn and contribute to team success. Love working as a team but also work effectively unsupervised and quickly master new skills. Detail-oriented professional reliable in completing accurate work. Experienced in handling high-volume customer needs. Skilled in working under pressure and adapting to new situations and challenges. Diligent about keeping records accurate and schedules organized. Devoted to giving every customer a positive and memorable experience. Strong worth ethic, adaptability and exceptional interpersonal skills. Seeking entry-level opportunities to expand skills and help launch career in a new field.

Overview

14
14
years of professional experience

Work History

Cosmetologist/Independent Contractor

Independant Contract
Flagstaff, AZ
08.2018 - Current
  • Answer phones, schedule appointments and process payments.
  • Maintain a loyal client base (while seeking new ones) through excellent customer service and word of mouth.
  • Keep up-to-date/ accurate records of customers and services provided.
  • Stay up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Create my own promotional materials, including flyers, brochures, and direct mail pieces.
  • Built successful partnerships with other businesses in related industries.
  • Utilize impressive time management and prioritization by keeping composure and productivity in high-pressure environments.
  • Manage budgets and financial reporting.
  • Order, display and maintain supplies.
  • Clean salon equipment and tools, ensuring proper sanitation practices are followed at all times.

Cashier/Cash Lead

Grand Canyon West
Peach Springs, AZ
04.2010 - 04.2017
  • Provided excellent customer service by greeting customers warmly, responding to inquiries, and resolving complaints in a timely manner.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Supervised daily operations of the cash register area including opening and closing registers and balancing drawers at end of shift for all registers; reconciled any discrepancies through out the day.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Provided guidance and support to team members during peak business times when extra assistance was required.

Education

Cosmetologist -

Empire Beauty School
Flagstaff, AZ
12-2017

Skills

  • Salon Management
  • POS Systems
  • QuickBooks Proficiency
  • Customer Service Excellence
  • Friendly Communication
  • Organizational Abilities
  • Time Management Skills
  • Conflict Resolution
  • Trend Awareness
  • Physical Strength
  • Staff Training and Mentoring
  • Retail Merchandising
  • Inventory Management
  • Ordering and Stocking
  • Cleaning and Sanitizing
  • Daily Reporting
  • Cash Register Operation
  • Credit and Cash Transactions

Timeline

Cosmetologist/Independent Contractor

Independant Contract
08.2018 - Current

Cashier/Cash Lead

Grand Canyon West
04.2010 - 04.2017

Cosmetologist -

Empire Beauty School

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Natasha Quasula