Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Natasha Quiles

Natasha Quiles

Logisticians
Hartford,CT

Summary

Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Talented and focused individual with over 5 years of expertise loading and unloading merchandise and operating warehouse equipment. Bilingual customer service leader with fluency in Spanish and English. Proven expertise in boosting calling comfort and satisfaction by calmly resolving any concern. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Forklift Driver

Walgreen's Distribution Center
South Windsor, CT
10.2016 - Current
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Unloaded materials and goods at designated locations for best project availability.
  • Removed orders from storage, wrapped and staged for shipments.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Examined shipments for quality and accuracy.
  • Generated documentation and information required for customer shipments.
  • Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.

Credit Consultant

FES
Hartford, CT
09.2019 - 03.2021
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Consulted on end-to-end wholesale credit lifecycle spanning sales, origination, fulfillment, servicing and portfolio management.
  • Made decisions and recommendations about extending lines of credit.
  • Improved understanding of financial statements, which helped in assessing risk.
  • Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment.
  • Minimized accounts receivable collections and reconciled customer billings and statements.
  • Reviewed customer files on regular basis to make sure receivables were in sound condition.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Picker & Packer

UPS Distribution Center
South Windsor, CT
06.2015 - 09.2016
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Removed items from shelves or storage bins and scanned tags.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Printed labels, packaged boxes and loaded into outbound containers.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.

Home Care Companion

Humana
San Juan , PuertoRico
03.2014 - 04.2015
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Provided transportation and appointments management.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Followed nutritional plans to prepare optimal meals.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Administered prescribed medications under direction of physician.

Hotel Housekeeper

Howard Johnson Hotel
Ponce, Puerto Rico
05.2012 - 01.2014
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Reported damages, maintenance problems, safety issues and potential hazards to management.
  • Operated steam cleaning equipment and floor care machines to deep clean carpets and sanitize and wax hardwood, tile and linoleum floors.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Polished glass surfaces and windows.
  • Changed bed linens and collected soiled linens for cleaning.
  • Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.

Education

High School Diploma -

Ponce High School
Ponce Puerto Rico
06.2008

Skills

  • Workplace Safety
  • Logistics and Supply Chain Support
  • Load Inspection
  • Customer Experience
  • Creative Solutions
  • Client Needs Assessment
  • Team Support and Collaboration
  • Guest Service and Support

Languages

Spanish
Native or Bilingual

Timeline

Credit Consultant

FES
09.2019 - 03.2021

Forklift Driver

Walgreen's Distribution Center
10.2016 - Current

Picker & Packer

UPS Distribution Center
06.2015 - 09.2016

Home Care Companion

Humana
03.2014 - 04.2015

Hotel Housekeeper

Howard Johnson Hotel
05.2012 - 01.2014

High School Diploma -

Ponce High School

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