Natasha Rambo
Paoli,OK
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Medical Assistant
South Central Medical And Resource Center
Maysville, Oklahoma
05.2023 - Current
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Administered injections, medications and treatments as directed by the physician.
- Filed insurance claims forms in accordance with applicable regulations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Provided assistance to medical staff in performing minor surgical procedures.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collected samples from patients for laboratory testing purposes.
- Inspected equipment to ensure proper working order prior to use on patients.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Registered new patients into practice management software program accurately entering demographic information.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Measured vital signs and took medical histories to prepare patients for examination.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Incorporated outside records into charts and EHR.
- Organized charts, documents and supplies to maintain team productivity.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Assisted back office patient processes to reduce office wait times.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Handled general office duties to support administrative staff during peak hours.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Contacted medical facilities to schedule patients for admission.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Positioned patients properly during examination or treatment for comfort and safety.
- Administered medications under physician's supervision.
- Explained treatment procedures and physicians' instructions.
- Prepared treatment rooms for patient examinations.
Church Secretary
Paoli First Baptist Church
Paoli, OK
08.2011 - 06.2014
- Greeted visitors to the church office and answered inquiries from members of the community.
- Scheduled meetings, conferences and appointments with members of the congregation.
- Provided secretarial assistance to pastors during special projects or events.
- Organized and maintained church files, records and documents.
- Assisted in preparing agendas for weekly staff meetings.
- Managed all aspects of data entry into various computer programs.
- Created invoices for donations received by the church.
- Set up audio-visual equipment prior to sermons or special presentations.
- Attended weekly worship services and provided administrative support as needed.
- Prepared correspondence, reports, memos and newsletters for church events.
- Maintained inventory of supplies used in the office environment.
- Received, screened and routed telephone calls.
- Ordered office supplies as needed to keep work areas well stocked.
- Updated contact information in database system for members of the congregation.
- Maintained accurate records of attendance at weekly Sunday school classes.
- Coordinated travel arrangements for church members attending religious retreats or conventions.
- Prepared thank you cards to donors who made financial contributions to the church.
- Assisted with planning annual fund-raising events for the church.
- Entered contributions into accounting software program on a monthly basis.
- Processed incoming mail on a daily basis including sorting, distributing and filing.
- Supported work of pastoral staff in running productive church operations by managing day-to-day clerical needs.
- Prepared bulletins for weekly attendees.
- Worked with children's program leaders to meet administrative needs such as communicating with parents and processing security forms for minors.
- Coordinated master church calendar with sermons, pastoral vacations and special events.
- Collaborated with technical staff to prepare and post sermon recordings on social media.
- Managed reception desk during week to handle guests' needs and field inquiries for church leaders.
- Drove customer feedback to deliver information to management for corrective action.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Responded to customer issues to provide immediate resolution and improve retention.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Handled incoming calls and directed callers to appropriate department or employee.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Composed, edited and typed complex memos and reports with job-related software.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Education
Completion Certificate - Health Sciences
Mid America Technology Center
Wayne05-1999
High School Diploma -
Dibble High School
Dibble, OK05-1999
Dental Assistant Certification - Dental Assisting
Mid America Technology Center
Wayne, OK10-1998
Skills
- Phlebotomy
- Medical Billing
- Data Entry
- Patient Flow Management
- HIPAA Compliance
- Payment Collection
- Patient Scheduling
- Patient-focused care
- Indirect Patient Care
- Procedure Assistance
- Inventory Management
- Medical Terminology
- Medical Records Management
- Lab equipment setup
- Proper sterilization techniques
- Medical Equipment Operation
- Calm and level-headed under duress
- Understands medical procedures
- General housekeeping ability
- Lab equipment calibration
- IDX appointment scheduling
- Hospice Care
- Appointment Setting
- Conflict resolution abilities
- Patient Feeding
- Lab Equipment Operation
- Team management and supervision
- Sterile technique
- Restocking lab supplies
- Inventory and supply management
- EKG set up and monitoring
- Communicating with patient families
- Media preparation
- Insurance Verification
- Wound care and irrigation
- Maintaining confidentiality
- Preparing specimens and samples
- Human anatomy and physiology
- Patient skin and nail care
- Complex Problem-Solving
- Documentation expert
- Chronic Disease Management
- Respiratory equipment utilization
- Meeting arrangements
- Office management
- Social media knowledge
- Customer relations and communications
- Report Development
- Records management
- Employee timesheet processing
- Spreadsheet management
- Documentation and control
- Business correspondence
- Report analysis
- Office administration
- Transcription and dictation
- Paperwork drafting
- Writing reports
- Credit and collections
- Business administration
- Document conversion
- Database administration
- Human resource laws
- Travel planning
- Administrative support
- Sage 50 US
- Sorting and labeling
- Recordkeeping
- Project planning
- Presentation design
- Bookkeeping
- Multi-line phone proficiency
- Scheduling and calendar management
- Workflow planning
- Payroll and budgeting
- Meeting minutes
- Program files maintenance
- AP/AR proficiency
- Customer and client relations
- Accounting familiarity
- Executive presentations
- Filing and data archiving
Timeline
Medical Assistant
South Central Medical And Resource Center
05.2023 - Current
Church Secretary
Paoli First Baptist Church
08.2011 - 06.2014
Completion Certificate - Health Sciences
Mid America Technology Center
High School Diploma -
Dibble High School
Dental Assistant Certification - Dental Assisting
Mid America Technology Center
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