Antrice Thomas
MONSEY,NY
Summary
Dependable and quick-learning team player with effective communication and organization skills. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality.
Overview
10
10
years of professional experience
Work History
Flight Attendant
JetBlue
08.2023 - Current
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Server
PF Changs Restaurant
12.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with up-selling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintains clean and orderly dining area for an enjoyable guest experience.
Boxing Group Instructor
TITLE Boxing Club
05.2022 - 08.2023
- Improved clients'' boxing skills by conducting personalized training sessions tailored to individual needs.
- Enhanced overall gym experience for members by maintaining a clean, organized, and safe environment for practice.
- Motivated clients to achieve their fitness goals through positive reinforcement and consistent feedback on performance.
Car Salesperson
Volkswagen
05.2022 - 09.2022
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
Receptionist
Volkswagen Nanuet
03.2022 - 09.2022
- Serves visitors by greeting, welcoming, and directing them appropriately
- Maintains security and telecommunications system
- Informs visitors by answering or referring inquiries
- Directs visitors by maintaining employee and department directories
- Maintain files and records
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Front Desk Receptionist
Hilton Garden Inn
05.2017 - 01.2021
- Provided high quality customer service by greeting guest expectations and requirements
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Resolved service-related problems and documented actions in system.
- Confirmed relevant guest information and payment methods to prevent fraud.
Bartender
Red Lobster Restaurant
08.2017 - 12.2019
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Cashier/Supervisor/keyholder
Babies r us
02.2014 - 12.2017
- Establish and maintain customer focus; model service standards, build customer loyalty, and share key product information
- Execute operational procedures; open and close stores and registers, cover meals and breaks, and drive operational compliance
- Focus on communicating professionally and effectively with team members and assist in training new employees.
Education
Associate of Science - Business Administration
Rockland Community College
Suffern, NY06.2022
Skills
- Adaptability
- Effective Communication Skills
- Flexibility
- Security Awareness
- Multitasking Abilities
- Call Answering and Routing
- Data Research and Analysis
- Google Docs & excel
- Technological proficiency
- Interpersonal
- Customer Service
Timeline
Server
PF Changs Restaurant
12.2023 - Current
Flight Attendant
JetBlue
08.2023 - Current
Boxing Group Instructor
TITLE Boxing Club
05.2022 - 08.2023
Car Salesperson
Volkswagen
05.2022 - 09.2022
Receptionist
Volkswagen Nanuet
03.2022 - 09.2022
Bartender
Red Lobster Restaurant
08.2017 - 12.2019
Front Desk Receptionist
Hilton Garden Inn
05.2017 - 01.2021
Cashier/Supervisor/keyholder
Babies r us
02.2014 - 12.2017
Associate of Science - Business Administration
Rockland Community College
Attributes
- Excellent Communication Skills
- Fast Learner and keen to details
- Well Rounded Pharmaceutical Employee
- Highly Adaptable and Dependable