Dedicated human services professional focused on improving outcomes for justice-involved youth and families. Expertise in juvenile justice case planning, policy implementation, and cross-agency collaboration to support equitable practices. Strong commitment to advancing youth justice policy through evidence-informed recommendations and community partnerships.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Crisis Care Coordinator - Youth
Milwaukee County Behavioral Health Wraparound
Milwaukee
03.2026 - Current
Managed caseload of 7-10 youth ages 5 to 23, coordinating services to enhance mental health and overall well-being.
Provide crisis intervention services when needed.
Organized intake assessments to identify client needs and establish personalized goals.
Provided crisis intervention services to clients.
Organize intake assessments to evaluate client needs and goals.
Serve as a liaison with service providers, including healthcare professionals, case managers, and schools
Develop and maintain detailed case notes for client tracking.
Advocated for timely, appropriate supports, empowering individuals to leverage their strengths.
Human Services Worker – Children, Youth & Family Services (Youth Justice)
Milwaukee County
08.2024 - 03.2026
Developed court recommendations based on youth assessments, risk factors, protective factors, and community safety considerations to support informed decision-making.
Monitored youth compliance with court orders and informal agreements, fostering rehabilitation and promoting positive youth development.
Coordinate individualized case plans that address barriers to success and connect youth and families with community-based services.
Develop recommendations for the court using youth assessments, risk factors, protective factors, and community safety considerations.
Support successful youth transition out of the juvenile justice system through coordinated planning and resource development.
Facilitated successful youth transition from juvenile justice system through coordinated planning and resource development to enhance community reintegration.
Enrollment & Retention Specialist
Next Door Foundation
09.2023 - 08.2024
Conducted community outreach and built partnerships, expanding access to Head Start services for underserved families.
Develop communications and provide training for staff regarding enrollment policies and procedures.
Coordinate with interdisciplinary teams to ensure compliance with federal Head Start Performance Standards.
Developed communications and trained staff on enrollment policies and procedures, ensuring consistent adherence to guidelines.
Connected families with community resources, facilitating access to support for educational, behavioral, and developmental needs.
Family Advocate Specialist
Next Door Foundation
11.2021 - 09.2023
Managed a caseload of 20–30 families while coordinating services that supported child development and family stability.
Developed individualized family partnership goals to enhance family strengths and support child development.
Facilitated parent meetings and family service reviews to foster engagement and drive positive outcomes for families.
Monitored attendance, compliance, and family progress using data-informed intervention strategies.
Collaborated with educators, behavioral health professionals, and community partners to create comprehensive support for families.
Lead Diet Clerk
Froedtert & Medical College of Wisconsin
05.2017 - 02.2022
Supervised daily operations, ensuring efficient workflow and training new employees for seamless integration.
Ensured compliance with hospital quality and safety standards, contributing to a safe patient environment.
Provided exceptional customer service in a fast-paced healthcare environment, enhancing patient satisfaction.
Program Leader
Madison School & Community Recreation
06.2014 - 08.2016
Developed and executed educational and recreational programs enhancing youth engagement.
Facilitated positive youth development while effectively managing behavioral challenges.
Collaborated with families to foster academic achievement and social-emotional skills.
Education
Master of Science - Education And Community Engagement
University of Wisconsin–Milwaukee
Milwaukee
05-2025
Bachelor of Arts - Sociology
University of Wisconsin–Milwaukee
Milwaukee, WI
05-2020
Skills
Youth justice systems
Youth Justice & Juvenile Justice Systems
Program evaluation
Program Evaluation & Compliance
Case Planning
Court Report Recommendations
Child Development
Data Collection & Documentation
Policy Research
Data Analysis
Community Presentations
Service delivery collaboration
Service collaboration
Regulatory Compliance
Conflict Resolution
Problem solving
Problem-solving
Microsoft Office
Microsoft Office Microsoft Excel Data Management Case Documentation Report Writing Virtual Collaboration Platforms
Certification
Juvenile Court Intake Worker
Family Development Credential (FDC)
Family Development Portfolio Advisor
Valid Wisconsin Driver's License
Mental Health First Aid
HONORS
UW–Madison PEOPLE Program Scholar, AVID/TOPS Program Scholar
Timeline
Crisis Care Coordinator - Youth
Milwaukee County Behavioral Health Wraparound
03.2026 - Current
Human Services Worker – Children, Youth & Family Services (Youth Justice)
Milwaukee County
08.2024 - 03.2026
Enrollment & Retention Specialist
Next Door Foundation
09.2023 - 08.2024
Family Advocate Specialist
Next Door Foundation
11.2021 - 09.2023
Lead Diet Clerk
Froedtert & Medical College of Wisconsin
05.2017 - 02.2022
Program Leader
Madison School & Community Recreation
06.2014 - 08.2016
Master of Science - Education And Community Engagement
Youth Justice Coordinator, Diversion, and Transformative Initiatives at Midtown Community Justice CenterYouth Justice Coordinator, Diversion, and Transformative Initiatives at Midtown Community Justice Center