Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Natasha Rice

East Lansing

Summary

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

6
6
years of professional experience

Work History

Cash Processor

Alliance Payment Solutions
01.2024 - Current
  • Performed routine maintenance on cash-processing equipment to ensure optimal functionality and minimize downtime due to technical issues.
  • Managed high volumes of incoming currency shipments while maintaining strict quality control standards for accuracy and completeness during processing tasks.
  • Assisted with daily audits, ensuring all processed transactions were accurate and complete.
  • Participated in internal audits as needed, demonstrating commitment to transparency and accountability within the organization''s cash-handling practices.

Supervisor

Spencer’s gifts
11.2020 - Current
  • Resolved customer complaints and adjusted policies to meet changing needs
  • Established and enforced clear goals to keep employees working collaboratively
  • Provided ongoing training to address staff needs
  • Complied with company policies, objectivities and communication goals
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives
  • Monitored employee productivity to provide constructive feedback and coaching
  • Planned and managed resources to consistently meet production, quality and cost goals

Shift supervisor/ Manager

Wendy’s
11.2018 - 08.2020
  • Motivated team members to meet goals and provided training and mentoring to improve performance
  • Customer service
  • Achieved acceptable levels for safety, quality and reliability in work production through continuous monitoring and skilled leadership
  • Motivated employees to improve performance with close mentoring and hands-on training
  • Maintained, cleaned, diagnosed, and repaired company equipment
  • Resolved customer complaints and reported issues to senior management
  • Completed opening and closing duties to facilitate business operations
  • Collaborated with team members to improve performance and implement training updates
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements

Education

Psychology - Psychology Major, African and African American Studies Minor

Michigan State University
East Lansing, Mi
05.2025

High school diploma -

Renaissance High School
Detroit, MI
06.2020

Skills

  • Training and mentoring
  • Priority management
  • Verbal communication
  • Attention to detail
  • Multitasking
  • Problem-solving
  • Customer service
  • Tech savvy
  • Supervision
  • Leadership
  • Quantitative skills
  • Organizational skills

Activities

  • Volunteer, AYFL, Detroit, MI, 06/16, 09/16, Worked with youth between the ages 5-12 as a cheer coach between 3-5 hours per week
  • Member, Biomedical Career Advancement Program, Detroit, MI, 06/17, 08/17, Shadowed workers in the E.R. department of Detroit Receiving Hospital for approximately 7 weeks
  • Member, Growth Detroit Youth Talent, Detroit, MI, 06/16, 08/16, Studied historical aspects and presented to incoming freshman

Timeline

Cash Processor

Alliance Payment Solutions
01.2024 - Current

Supervisor

Spencer’s gifts
11.2020 - Current

Shift supervisor/ Manager

Wendy’s
11.2018 - 08.2020

High school diploma -

Renaissance High School

Psychology - Psychology Major, African and African American Studies Minor

Michigan State University

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Natasha Rice