Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Rivera

Jacksonville,Florida

Summary

Dynamic and detail-oriented professional with a strong work ethic and proven success at CarMax. Expertise in inventory audit and reconciliation, complemented by exceptional customer service skills. Known for reliability, adaptability, and teamwork in fast-paced environments. Dedicated to achieving measurable results and supporting team success.

Overview

7
7
years of professional experience

Work History

Flow Inventory Associate IV

CarMax
04.2022 - 08.2025
  • Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
  • Assisted with training new team members on best practices in inventory control, providing guidance and mentoring for their professional development within the organization.
  • Completed physical inventory counts each day.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Cook/ Service Team

Panda Express Restaurant
05.2021 - 04.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Managed cash register transactions accurately, ensuring properhandling of financial transactions.
  • Handled challenging customer concerns calmly and professionally, achieving timely and satisfactory resolutions.

Reconditioning Associate II

CarMax
05.2019 - 05.2021
  • Adhered to established safety protocols while working on vehicles, minimizing risks associated with hazardous materials and potential injury.
  • Operated various automotive tools and equipment safely, ensuring the effective completion of required tasks.
  • Improved departmental productivity through consistent dedication to completing tasks quickly without sacrificing quality or safety standards.
  • Communicated effectively with supervisors regarding workload progress, reporting any issues or delays promptly for timely resolution.
  • Enhanced vehicle appearance by thoroughly cleaning and detailing both interior and exterior surfaces.

Kitchen Staff Member

Chick-fil-A
03.2018 - 05.2021
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
  • Maintained composure and work quality while under stress.

Education

Sandalwood High School
Jacksonville, FL

Skills

  • Inventory audit
  • Customer service
  • Inventory reconciliation
  • Attention to detail
  • Teamwork and collaboration
  • Strong work ethic, reliability, and accountability
  • Flexible and adaptable

Timeline

Flow Inventory Associate IV

CarMax
04.2022 - 08.2025

Cook/ Service Team

Panda Express Restaurant
05.2021 - 04.2022

Reconditioning Associate II

CarMax
05.2019 - 05.2021

Kitchen Staff Member

Chick-fil-A
03.2018 - 05.2021

Sandalwood High School

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