Natasha Roberts
Linkedin.com/in/natasha-roberts-091a011a4
Summary
Accomplished quality engineering and biomedical engineering professional with extensive divisional leadership experience. Dedicated to driving impactful outcomes through strategic planning, operational management, and adaptive leadership. Renowned for promoting team collaboration and achieving business objectives. Skilled in root cause analysis, process optimization, and maintaining industry compliance. Proven track record of effective problem-solving, adaptability, and delivering significant results. Recognized by colleagues for reliability, strong work ethic, and unwavering commitment to quality and safety.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Quality Engineer/technician
Nano comp(Huntsman) technologies
08.2021 - Current
- Executed quality control procedures within Quality assurance, integrating mechanical, chemical, and ergonomic techniques.
- Collaborated with NASA, WPI, and other teams to ensure compliance with contract requirements.
- Conducted comprehensive testing on production materials to ensure quality standards were met.
- Evaluated research and development products for compliance with quality standards.
- Developed comprehensive work instructions to enhance operational efficiency.
- Revised and updated existing work instructions to enhance clarity and compliance.
- Optimized quality and R&D processes by implementing effective redesign and testing strategies.
- Developed strong working relationships with colleagues, fostering a positive work environment conducive to teamwork and collaboration.
- Effectively communicated with cross-functional teams, leading to smoother project implementation.
- Exhibited strong attention to detail while reviewing technical documents, and minimizing errors in final outputs.
- Conducted regular maintenance and cleaning of equipment to guarantee peak performance and adherence to quality standards. Arranged and sanitized work areas to facilitate quality control and improve operational efficiency.
- Ensured compliance with 5S and PPE standards to maintain a safe and organized work environment.
Administrative Assistant and Sales Representative
Hazy Ice Cream LLC
04.2016 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Achieved sales targets by identifying customer needs and presenting suitable product solutions.
- Managed sales activities, contributing to revenue growth and customer satisfaction.
- Represented the company in sales activities, fostering client relationships and driving revenue.
- Facilitated sales transactions and managed payment collections.
- Upheld workplace cleanliness standards to promote a productive and professional atmosphere.
Learning Assistant and Student Project Manager
UML Biomedical Engineering Department
09.2024 - 12.2024
- Managed projects and mentored students to enhance their learning experience.
- Enhanced student comprehension by utilizing diverse teaching methods and incorporating real-world examples.
- Maximized the impact of individualized instruction, tailoring lessons to address specific strengths and weaknesses for each student.
- Helped struggling students achieve academic success through targeted interventions and consistent progress monitoring.
- Promoted a positive learning environment through consistent reinforcement of classroom expectations and open communication with students.
- Managed challenging behavior effectively by establishing clear expectations, consistently enforcing consequences, and working closely with students.
- Championed the use of technology in the classroom, incorporating digital resources and tools to enhance learning experiences and prepare students for career success.
- Supported special needs students with appropriate accommodations, ensuring equal access to educational opportunities for all learners.
- Provided feedback to teachers on student performance, contributing to more targeted instructional strategies.
- Supported classroom management, ensuring conducive learning environment for all students.
- Maintained up-to-date records of student progress, aiding in analysis of teaching effectiveness and areas for improvement.
- Encouraged critical thinking and problem-solving skills through design of challenging assignments and projects.
- Enhanced student motivation with introduction of reward systems for academic improvement and participation.
- Boosted comprehension of complex subjects with creation of simplified study materials.
Undergraduate Researcher
Li Labs University of Massachusetts Lowell
09.2022 - 05.2024
- Conducted comprehensive research on capstone course organization, enhancing educational methodologies.
- Assisted in the development and execution of various biomedical engineering projects.
- Employed Microsoft Office, OneDrive, and video editing software to support research activities.
- Demonstrated strong personal responsibility and work ethic, effectively working both independently and in team environments.
- Exhibited a commitment to continual improvement and adaptability by quickly learning new concepts.
- Exhibited a high level of organization and attention to detail, ensuring accuracy in research tasks.
- Excellent communication skills, both verbal and written, demonstrated through regular interactions with others.
- Displayed respect, friendliness, and willingness to help wherever needed.
Student Sport Manager
UML D1 Cross-country and Track Team
10.2019 - 05.2022
- Oversaw inventory processes to maintain accurate stock records and optimize resource allocation.
- Kept facility clean and neat with regular attention to maintenance demands.
- Organized and managed recruitment data in Excel, ensuring accurate records of names, addresses, and schools.
- Coordinated the preparation and distribution of recruitment letters.
- Executed registration duties for athletic events, contributing to the smooth operation of meets and ceremonies.
- Organized and led fundraising initiatives to support student activities.
Crew Member
Dunkin'
03.2018 - 08.2019
- Managed shift activities to maintain efficiency and service quality, while supervising team members during shifts to optimize performance.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments, while collaborating with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Helped customers by offering solutions and enhancing their experience.
- Mentored team members to enhance their skills and performance.
- Trained new employees on operational procedures and company policies.
- Oversaw cash management processes, maintaining accuracy and efficiency in financial dealings.
- Maintained cleanliness and organization of work areas to ensure a hygienic environment for both employee and customer satisfaction.
- Executed inventory audits to verify and document stock quantities.
Crew Member
North-East Ice Cream LLC
04.2008 - 10.2017
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Maintained a courteous and professional demeanor in all customer interactions.
- Managed stress and emotional regulation to maintain a positive work environment and ensure smooth operations.
- Worked well with teammates and accepted coaching from management team, while collaborating with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained work areas to ensure a hygienic and orderly environment.
- Managed financial transactions and ensured accurate cash handling.
- Managed inventory to ensure accurate stock levels and timely replenishment.
- Took orders and collected payments.
Specialist and Advanced Skills Counselor
Nashua Parks & Recreation Department
08.2016 - 08.2016
- Coordinated and supervised a 2-week sports camp, enhancing participants' athletic abilities and collaboration.
- Coached field hockey skills to enhance player performance and technique.
- Provided uplifting mentorship to support personal and professional growth.
- Boosted camp members' morale through engaging activities and positive reinforcement.
Education
Master of Science - Biomedical Engineering And Biotechnology
University of Massachusetts, Lowell
Lowell, MA12-2024
Bachelor of Science - Biomedical Engineering
University of Massachusetts Lowell
Lowell, MA12-2023
High School Diploma -
Nashua North High School
Nashua, NH06.2019
Skills
- Strong Teamwork and leadership qualities
- Project Management Competency
- Quality engineering technique proficiency
- SolidWorks proficiency
- MATLAB proficiency
- Computer proficiency and Microsoft office
- Engineering technical report writing proficiency
- Proofreading proficiency
- Time management
- Effective problem-solving abilities
- Meticulous attention to detail
- Customer service
Hobbies and Interests
- The "Intellectual Pursuit" or "Knowledge Mining"
- "Lifelong learning" or "continuous skill development"
- Inspiring and educating young STEM intellectuals
- Lego Building (AFOL)
- Hiking
Certification
- SOLIDWORKS Associate Certification fall 2020
Community Service & Volunteer Work
- Pennichuck middle school band and chorus stagehand, fundraising assistant, and stage manager (2015-2019)
- Nashua, NH Back to School water station and school supply station volunteer (Summer 2017 and 2018)
- Nashua North High School band camp volunteer (Summer 2019)
- Lowell Harvest Fest Welcome Tent volunteer (Fall 2019)
- Merrimack Food Valley Order Packer (Sept 2019 - Nov 2019)
- 2021 and 2022 Boston Marathon volunteer
- UML Engineering Tour guide (Fall 2024)
Timeline
Learning Assistant and Student Project Manager
UML Biomedical Engineering Department
09.2024 - 12.2024
Undergraduate Researcher
Li Labs University of Massachusetts Lowell
09.2022 - 05.2024
Quality Engineer/technician
Nano comp(Huntsman) technologies
08.2021 - Current
Student Sport Manager
UML D1 Cross-country and Track Team
10.2019 - 05.2022
Crew Member
Dunkin'
03.2018 - 08.2019
Specialist and Advanced Skills Counselor
Nashua Parks & Recreation Department
08.2016 - 08.2016
Administrative Assistant and Sales Representative
Hazy Ice Cream LLC
04.2016 - Current
Crew Member
North-East Ice Cream LLC
04.2008 - 10.2017
- SOLIDWORKS Associate Certification fall 2020
Master of Science - Biomedical Engineering And Biotechnology
University of Massachusetts, Lowell
Bachelor of Science - Biomedical Engineering
University of Massachusetts Lowell
High School Diploma -
Nashua North High School
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