Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Roberts

Natasha Roberts

Sunrise,FL

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Administrative AssistantOffice Administrative AssistantAirport Customer Service AgentAirport Operations AgentCustomer Service Representative

Work Type

Full TimePart TimeSeasonal WorkGig Work

Location Preference

On-SiteRemoteHybrid
Location: Sunrise, FL, USFort Lauderdale, FL
Open to relocation: No

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work week

Summary

Early career aviation and administrative professional skilled in airport operations and compliance. Enhanced passenger experience through ADA accessibility initiatives and exceptional customer service. Demonstrated ability in administrative support, document management, and emergency response planning, ensuring operational safety and efficiency. Eager to leverage strong organizational skills and aviation knowledge in roles focused on airport operations or administrative functions.

Overview

3
3
years of professional experience

Work History

Intern

Fort Lauderdale-Hollywood International Airport
11.2023 - 12.2023
  • Support airside and landside operations adhering to Part 139 regulations. Assist in emergency response initiatives and monitor landside activities. Conduct inspections on airport markings and runways to ensure safety compliance. Deliver exceptional customer service to passengers in terminal areas.
  • Aided in emergency response planning and execution.
  • Conducted thorough runway and marking inspections.
  • Enhanced passenger experience through proactive service.
  • Collaborated with teams to maintain operational safety.

Intern

Fort Lauderdale-Hollywood International Airport
06.2023 - 07.2023
  • Assisted with financial operations and administrative processes across airport departments. Enhanced passenger experience by applying ADA guidelines for accessibility. Attended aviation conferences to deepen industry knowledge. Delivered customer service by identifying and addressing passenger needs.
  • Applied ADA guidelines to support passengers with disabilities.
  • Attended aviation conferences to broaden industry knowledge.
  • Provided customer service addressing diverse passenger needs.

Administrative Assistant

Ministry of Health
02.2012 - 03.2015
  • Facilitated administrative support for executives across various departments. Scheduled meetings and managed calendars efficiently. Maintained organised filing systems for physical and electronic records, ensuring confidentiality. Drafted reports, memos, presentations, and emails for management.
  • Streamlined meeting scheduling, enhancing time management.
  • Maintained filing systems, improving document retrieval efficiency.
  • Drafted professional correspondence, supporting effective communication.
  • Acted as first point of contact, providing exceptional visitor assistance.

Education

Bachelor of Science - Aerospace Science

Broward College
Fort Lauderdale, FL
08.2025

Associate of Science - Aviation Management and Operations

Broward College
Fort Lauderdale
12.2023

Skills

  • Customer service
  • Administrative support
  • Microsoft Office Suite
  • Document management
  • Fast learner
  • Problem-solving abilities
  • Compassionate Communicator

Timeline

Intern

Fort Lauderdale-Hollywood International Airport
11.2023 - 12.2023

Intern

Fort Lauderdale-Hollywood International Airport
06.2023 - 07.2023

Administrative Assistant

Ministry of Health
02.2012 - 03.2015

Associate of Science - Aviation Management and Operations

Broward College

Bachelor of Science - Aerospace Science

Broward College

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