Natasha Rodriguez
Lancaster,CA
Summary
Skilled Certified Medical Assistant with a proven track record at Union Community Care, adept in HIPAA Compliance and enhancing patient care through effective scheduling and diagnostic testing. Demonstrated leadership in banquet operations at Eden Resort, improving guest satisfaction. Excels in patient interaction and medical terminology, ensuring high-quality care and operational efficiency. Highly motivated and committed Medical Assistant. Multitasks and prioritizes workloads with little or no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
Union Community Care
12.2018 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Prepared lab specimens for diagnostic evaluation.
Banquet Captain
Eden Resort
03.2012 - 11.2018
- Oversaw timeliness and quality of food delivery at high-volume events.
- Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Served meals to customers according to established guidelines.
Education
Medical Assistant
Kaplan Career Institute
Harrisburg, PA06-2010
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Immunization Administration
- Phlebotomy
- CPR
- Equipment Sterilization
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Union Community Care
12.2018 - Current
Banquet Captain
Eden Resort
03.2012 - 11.2018
Medical Assistant
Kaplan Career Institute
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