Natasha Rodriguez
Palmdale,CA
Summary
Driven and resourceful with knack for problem-solving and collaboration. Adept at understanding IT infrastructure and proficient in troubleshooting and technical support. Committed to leveraging these skills to optimize user experiences and streamline operations.
Overview
17
17
years of professional experience
Work History
Project Manager
Traffic Management Inc.
10.2021 - 05.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Associate Producer
Dapperbird Entertainment
10.2019 - 03.2020
- Hired and oversaw field crew of 12 for location shoots.
- Collaborated with outside personnel such as city filming officials and Film LA.
- Created and managed production schedules.
- Monitored social media and online sources for industry trends.
- Developed project budgets and managed production costs.
- Developed schedules for filming production..
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Provided Script Coverage and Notes for existing and potential projects.
- Stepped in to handle additional tasks and duties when Executive Producer was unavailable.
Holiday Runner
Atlas Entertainment
12.2019 - 12.2019
- Transported Holiday gifts to clients' locations.
- Ran errands for various employees throughout Atlas including making deliveries, shopping for gifts, and picking up food.
- Greeted clients and answered phones or emails.
- Organized and stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access.
- Provided Script Coverage for 5 Executives and 6 Talent Managers.
- Maintained accurate logs of all deliveries and trips.
- Monitored supplies of key inventory items, including office supplies and food items.
- Delivered both postal and interdepartmental mail to employees after sorting tasks were completed.
Development Intern
Atlas Entertainment
02.2019 - 06.2019
- Fielded phone calls and answered emails promptly for supervisors: Intern Coordinator and Facilities Manager.
- Provided support on special projects and business events.
- Provided script coverage for Talent Managers and Development Executives.
- Researched new ideas for use by Development in creating show pitches.
- Restocked and set up kitchen for lunch and dinner service for employees lunches and meetings.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Maintained accurate logs of all deliveries and trips.
- Ran errands for various employees throughout Atlas, including 5 Executives and 6 Talent Managers.
- Monitored supplies of key inventory items, including office supplies and food.
- Trained new interns.
- Greeted customers and answered any questions.
Administrative Assistant
Merry Maids
02.2014 - 02.2016
- Identified and recommended changes to existing procedures, to improve accuracy, efficiency, and quality service.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Managed office inventory by restocking supplies and placing purchase orders.
- Scheduled bid appointments for potential clients.
- Handled client correspondence and tracked records to foster office efficiency.
- Evaluated and adjusted over 10 teams routes based on daily needs, available workers, hazards and weather conditions.
- Closely monitored and scheduled dispatch board in Salesforce.
- Increased yearly profitability by 12%.
- Monitored social media and online sources for industry trends.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Created and deployed best practices to improve efficiency and reduce defects.
- Monitored performance and areas of improvement.
Quality Control Analyst/Corporate Trainer
Bank Of America
01.2007 - 05.2013
- Logged audit findings for reporting purposes.
- Managed individual portfolio.
- Inspected proposals and compared against Investor delegation. requirements.
- Drafted technical documents such as modification agreement, CA Affidavit, and other legal documents required by each county or state.
- Developed effective training manuals, modules and teaching aids for Loss Mitigation.
- Received inbound calls and conducted outbound calls for escalations.
- Maintained records on attendance and participation for classrooms of 12 individuals.
- Inspected 12 trainee's work and compared against standards to meet regulatory requirements.
- Performed visual assessment of products to evaluate conformance with quality standards.
- Liaised between quality control and other departments in Loss Mitigation.
Education
Bachelor of Fine Arts - Writing
New York Film Academy
Burbank, CA8 2019
Associate of Arts - Letters, Art, And Science
Antelope Valley College
Lancaster, CA4 2015
Skills
- Problem Solving
- Analytical and Critical Thinking
- Written Communication
- Research
- Customer Service
- Information protection
- Organizational Skills
- Planning
- Remote support
- Call center operations
- Issue troubleshooting
- Data entry
Timeline
Project Manager
Traffic Management Inc.
10.2021 - 05.2024
Holiday Runner
Atlas Entertainment
12.2019 - 12.2019
Associate Producer
Dapperbird Entertainment
10.2019 - 03.2020
Development Intern
Atlas Entertainment
02.2019 - 06.2019
Administrative Assistant
Merry Maids
02.2014 - 02.2016
Quality Control Analyst/Corporate Trainer
Bank Of America
01.2007 - 05.2013
Bachelor of Fine Arts - Writing
New York Film Academy
Associate of Arts - Letters, Art, And Science
Antelope Valley College
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