Natasha Rodriguez
Palmdale,CA
Summary
Administrative Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Project Manager
Traffic Management Inc.
10.2021 - 05.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Associate Producer
Dapperbird Entertainment
10.2019 - 03.2020
- Hired and oversaw field crew of 12 for location shoots.
- Collaborated with outside personnel such as city filming officials and Film LA.
- Created and managed production schedules.
- Monitored social media and online sources for industry trends.
- Developed project budgets and managed production costs.
- Developed schedules for filming production..
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Provided Script Coverage and Notes for existing and potential projects.
- Stepped in to handle additional tasks and duties when Executive Producer was unavailable.
Holiday Runner
Atlas Entertainment
12.2019 - 12.2019
- Transported Holiday gifts to clients' locations.
- Ran errands for various employees throughout Atlas including making deliveries, shopping for gifts, and picking up food.
- Greeted clients and answered phones or emails.
- Organized and stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access.
- Provided Script Coverage for 5 Executives and 6 Talent Managers.
- Maintained accurate logs of all deliveries and trips.
- Monitored supplies of key inventory items, including office supplies and food items.
- Delivered both postal and interdepartmental mail to employees after sorting tasks were completed.
Development Intern
Atlas Entertainment
02.2019 - 06.2019
- Fielded phone calls and answered emails promptly for supervisors: Intern Coordinator and Facilities Manager.
- Provided support on special projects and business events.
- Provided script coverage for Talent Managers and Development Executives.
- Researched new ideas for use by Development in creating show pitches.
- Restocked and set up kitchen for lunch and dinner service for employees lunches and meetings.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Maintained accurate logs of all deliveries and trips.
- Ran errands for various employees throughout Atlas, including 5 Executives and 6 Talent Managers.
- Monitored supplies of key inventory items, including office supplies and food.
- Trained new interns.
- Greeted customers and answered any questions.
Administrative Assistant
Merry Maids
02.2014 - 02.2016
- Identified and recommended changes to existing procedures, to improve accuracy, efficiency, and quality service.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Managed office inventory by restocking supplies and placing purchase orders.
- Scheduled bid appointments for potential clients.
- Handled client correspondence and tracked records to foster office efficiency.
- Evaluated and adjusted over 10 teams routes based on daily needs, available workers, hazards and weather conditions.
- Closely monitored and scheduled dispatch board in Salesforce.
- Increased yearly profitability by 12%.
- Monitored social media and online sources for industry trends.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Created and deployed best practices to improve efficiency and reduce defects.
- Monitored performance and areas of improvement.
Quality Control Analyst/Corporate Trainer
Bank Of America
01.2007 - 05.2013
- Logged audit findings for reporting purposes.
- Managed individual portfolio.
- Inspected proposals and compared against Investor delegation. requirements.
- Drafted technical documents such as modification agreement, CA Affidavit, and other legal documents required by each county or state.
- Developed effective training manuals, modules and teaching aids for Loss Mitigation.
- Received inbound calls and conducted outbound calls for escalations.
- Maintained records on attendance and participation for classrooms of 12 individuals.
- Inspected 12 trainee's work and compared against standards to meet regulatory requirements.
- Performed visual assessment of products to evaluate conformance with quality standards.
- Liaised between quality control and other departments in Loss Mitigation.
Education
Bachelor of Fine Arts - Writing
New York Film Academy
Burbank, CA8 2019
Associate of Arts - Letters, Art, And Science
Antelope Valley College
Lancaster, CA4 2015
Skills
- Problem Solving
- Analytical and Critical Thinking
- Written Communication
- Research
- Customer Service
- Information protection
- Organizational Skills
- Planning
- Remote support
- Call center operations
- Issue troubleshooting
- Data entry
Timeline
Project Manager
Traffic Management Inc.
10.2021 - 05.2024
Holiday Runner
Atlas Entertainment
12.2019 - 12.2019
Associate Producer
Dapperbird Entertainment
10.2019 - 03.2020
Development Intern
Atlas Entertainment
02.2019 - 06.2019
Administrative Assistant
Merry Maids
02.2014 - 02.2016
Quality Control Analyst/Corporate Trainer
Bank Of America
01.2007 - 05.2013
Bachelor of Fine Arts - Writing
New York Film Academy
Associate of Arts - Letters, Art, And Science
Antelope Valley College
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