Natasha Roya

• Managed employee reviews, training, and salary negotiations.
• Scheduled shifts based on customer traffic and employee strengths.
• Oversaw the interview process of new applicants.
• Developed and implemented procedures to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
• Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Monitored daily cash flow and discrepancies.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Troubleshooting and fixing important equipment to prevent disruptions to daily operations.

• Helped promote new and existing items to patrons in a fun and exciting way.

• Assisted in replacing roofs and siding for customers.