Natasha Roz Pernia
NDM Hospitality
Kissimmee,Florida
1
Language
1
Certification
3
years of professional experience
My years in hospitality have helped me grow professionally and on a personal level. I am passionate about creating memorable guest experiences and supporting a positive team environment. I thrive in fast-paced setting, keep calm during demanding situation, I'm reliable, adaptable, and focused on delivering consistent service on every guest interaction. I'm excited to bring my skills and welcoming attitude to a new team.
Work History
Bartender
2 Years 2 Months- Provided exceptional customer service by engaging patrons, addressing inquiries, and managing orders efficiently.
- Crafted and served a diverse range of cocktails, ensuring high-quality presentation and flavor consistency.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Monitored stock levels and placed orders for supplies to maintain inventory.
Server
7 Months- Provided exceptional customer service to enhance dining experiences and ensure guest satisfaction.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery during peak hours.
- Trained new staff on menu knowledge, service techniques, and company policies to maintain consistency.
- Monitored table settings and cleanliness standards to uphold quality and hygiene regulations throughout shifts.
Barista
10 Months- Provided exceptional customer service, enhancing guest experiences and fostering repeat business.
- Crafted high-quality coffee beverages to meet customer preferences and maintain service consistency.
- Trained new baristas on beverage preparation techniques and customer interaction protocols.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma
Skills
Multitasking skills
Highly reliable
Cleanliness and hygiene
Responsible alcohol service
Engaging personality
Certification
- ServSafe Alcohol Certificate
Languages
Spanish
Native or Bilingual
Timeline
Bartender
NDM Hospitality
08.2024 - CurrentRead More
Server
NDM Hospitality
08.2024 - 03.2025Read More
Barista
San Julian Coffee Bar
10.2023 - 08.2024Read More
Celebration High School
High School Diploma
Read More