Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Scalf

London,KY

Summary

Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Store Lead

Walmart 1247
Hazard Kentucky
12.2022 - Current
  • Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
  • Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
  • Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
  • Collaborated with management on strategic planning initiatives, contributing to overall store success.
  • Optimized inventory management processes, reducing stock discrepancies and improving product availability for customers.
  • Established strong relationships with vendors, negotiating favorable terms for merchandise purchases and delivery schedules.

Digital Coach

Walmart 1259
Corbin, KY
05.2021 - 12.2022

*Total Ecommerce business. Building the brand.

*Ensuring Customer Service exceeds the overall expectation of every customer. By evaluating every item to ensure that they get the exact product that they ordered.

*Finding the root cause when product is not where it should be.

*Teaching and Training the team leads, holding them accountable. Entrusting them to teach and train their team.

*Daily collaboration with fellow Coach's on their departments expectation, so that they are up to standards for my team to pick.

Stock 2 Coach

Walmart 1259
Corbin, KY
10.2020 - 05.2021

*Daily Planning to ensure that team goals for completion of task. Ensuring that Team Leads understand what they have to accomplish each day and the time frame.

*Ownership of Grocery and General Merchandise backrooms. Top to bottom, seven days a week.

*Ensuring that every product in both receiving have a assigned location.

Assistant Manager

Walmart 1259
Corbin , KY
08.2009 - 05.2021

*Ownership of the assigned area. Managed Hardlines, Fresh, Grocery, Consumables, Backroom, and Frontend.

*Ensuring that metrics are meet daily. Responsible for profit and loss of each department that I've managed.

*Associate in those areas, teach and training. Schedules, payroll, attendance, time off request, etc.

*Total ownership

Education

Nursing

Eastern Kentucky University
Richmond, KY

Skills

*Prioritizing

*Planning

*Collaboration

*Teaching/Training

*Followup

*Customer Service

*Brand Building

Timeline

Store Lead

Walmart 1247
12.2022 - Current

Digital Coach

Walmart 1259
05.2021 - 12.2022

Stock 2 Coach

Walmart 1259
10.2020 - 05.2021

Assistant Manager

Walmart 1259
08.2009 - 05.2021

Nursing

Eastern Kentucky University