Natasha Scott
Holyoke,MA
Summary
Experienced Social Worker skilled in risk assessment and strength-based planning. Led initiatives to empower families and strengthen community ties while managing case documentation in high-pressure settings. Focused on improving youth outcomes through motivational interviewing and collaborative teamwork.
Overview
12
12
years of professional experience
Work History
Adolescent Social Worker
Department of Children and Families
Holyoke, USA
12.2017 - Current
- Assess, evaluate, conduct initial and ongoing case management of children/family services and needs.
- Develop, review, update and ensure implementation of strength-based service plans for each child in care or custody including risk assessment, safety plans and goals.
- Collaborated with team to effectively manage emergency response situations, ensuring timely support and resource allocation.
- Empowered families to make stable commitments to children through counseling and coordination of visits with biological parents, guardians, and relatives; developed helping relationships and ensured provision of necessary supports and services.
- Attended home and foster care visits; transported children to health, social services, or other agency-related appointments.
- Completed documentation in accordance with agency and regulatory requirements, ensuring compliance and accuracy.
- Acting as investigator since January 8, 2024.
Youth Service Coordinator
Department of Youth Services
Springfield, USA
01.2016 - 11.2017
- Collaborated with case management team to connect youth with services aligned to their needs, strengths, and assessed risk levels.
- Established and maintained relationships with local community-based organizations as primary contact for service coordination.
- Identified pathways for DYS youth and families to access benefits and services effectively.
- Conduct home visits, school visits and employment checks in collaboration with the DYS caseworker.
Shift Supervisor
Mental Health Association
Springfield, USA
06.2015 - 01.2016
- Led and trained staff in person-centered interactions, enhancing quality of direct service delivery.
- Cultivated and promoted effective treatment through structured programs, engaging activities, and community involvement.
- Assist program supervisor as necessary with administrative duties, such as, but not limited to staff scheduling, training new staff, interviewing, monitoring documentation systems, writing required notes, appointments and attending meetings.
- Engaged and educated participants on accessing community resources to foster self-determination and support rehabilitation.
Lead Caseworker
Key Program
Springfield, USA
06.2014 - 06.2015
- Engaged clients and developed supportive relationships using a strength-based treatment approach to foster positive outcomes.
- Assist clients in setting goals in accordance with their individualized treatment plans.
- Implement proper supervision techniques to ensure clients are not a danger to themselves or others.
- Supervise or assist clients with self-administration of medication.
- Assist clients with their routines and adhere to the program’s daily schedule.
- Establish rapport and keep parents/families updated with client status.
- Coordinated client appointments and provided transportation to ensure attendance.
- Contributed to client-related meetings and case presentations, offering treatment recommendations to enhance client care.
- Complete case documentation in a thorough, professional and timely manner.
Education
Master of Social work -
UMass Global
Aliso Viejo, CA05-2026
Bachelors of Science - Criminal Justice
St. John’s University
Queens, New York05-2014
High School Diploma -
Holyoke High School
Holyoke, Mass06-2010
Some College (No Degree) - Equity Minded Child Protection
Salem State University
Salem, MA05-2026
Skills
- Youth engagement strategies
- Client-centered planning
- Behavioral intervention techniques
- Crisis intervention
- Risk assessment
- Cultural sensitivity training
- Attention to detail
- Organization
- Multi-tasking
- Teamwork
- Motivation
- Leadership
Timeline
Adolescent Social Worker
Department of Children and Families
12.2017 - Current
Youth Service Coordinator
Department of Youth Services
01.2016 - 11.2017
Shift Supervisor
Mental Health Association
06.2015 - 01.2016
Lead Caseworker
Key Program
06.2014 - 06.2015
Master of Social work -
UMass Global
Bachelors of Science - Criminal Justice
St. John’s University
High School Diploma -
Holyoke High School
Some College (No Degree) - Equity Minded Child Protection
Salem State University