Summary
Overview
Work History
Education
Skills
Timeline

Natasha Segovia

Ridgecrest,CA

Summary

Knowledgeable and driven immunizing Sr. Certified Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

17
17
years of professional experience

Work History

Assistant Manager / Sr. Certified Pharmacy Tech

Walgreens Pharmacy
Ridgecrest, CA
02.2015 - Current
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Counted, measured, and compounded medications following standard procedures.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled and inventoried medication to keep accurate records.

Reimbursement Specialist

Ridgecrest Regional Hospital
Ridgecrest, CA
01.2020 - 03.2021
  • Prevented delays and claim denials by correcting information prior to submission.
  • Created documents in accordance with payer guidelines and submitted to appropriate parties.
  • Trained department employees in proper billing and accounting procedures.
  • Monitored and documented accounts receivable trends, including account-specific profitability.
  • Employed clinical and billing codes expertise to correct billing inconsistencies.
  • Performed State and federal regulations compliance audits related to documentation and reporting.
  • Guided office staff on how to effectively complete prior authorization forms and appeals documentation to achieve positive results.

Certified Pharmacy Technician

Target
Oceanside, CA
01.2007 - 02.2015
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.

Education

Bachelor of Science - Health Sciences

University of Cincinnati, Cincinnati, OH
04.2024

Associate of Applied Science - Pharmacy Technology

San Joaquin Valley College, Visalia, CA
05.2005

Skills

  • ICD 10 Coding
  • Eligibility Verification
  • Team management
  • Problem resolution
  • Data recording
  • Copay Collection
  • Supervision
  • Inventory Tracking
  • Inventory Management
  • Customer Service
  • Detail-Oriented
  • Payment Processing
  • Cleaning and Sanitizing
  • Wholesale Ordering
  • Recordkeeping and Documentation
  • Mathematical Reasoning

Timeline

Reimbursement Specialist - Ridgecrest Regional Hospital
01.2020 - 03.2021
Assistant Manager / Sr. Certified Pharmacy Tech - Walgreens Pharmacy
02.2015 - Current
Certified Pharmacy Technician - Target
01.2007 - 02.2015
University of Cincinnati - Bachelor of Science, Health Sciences
San Joaquin Valley College - Associate of Applied Science, Pharmacy Technology

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Natasha Segovia