Lovenskee Dorismond
Malden,MA
Summary
Highly skilled Representative adept at effectively managing the delicate balance between meeting customer and patient needs and fulfilling company demands. Committed to fostering loyalty and cultivating long-term relationships with customers and patients, while consistently achieving individual sales goals. Demonstrates expertise in coordinating service and implementing programs that enhance overall productivity.
Overview
5
5
years of professional experience
Work History
Environmental Services Housekeeper
Melrose Wakefield Hospital
01.2023 - Current
- Communicated with supervisors regarding supply needs to maintain stock levels.
- Completed thorough sanitization for prevention of infection and spread of germs.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Sales Representative
Lowes Home Improvment
09.2022 - 12.2022
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Created successful strategies to develop and expand customer sales.
- Improved overall customer purchasing experiences to promote steady revenue.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
Sales Associate
Polo Ralph Lauren
01.2020 - 01.2022
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assessed customer needs to provide assistance and information on product features.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Bachelor Of Health Science - Radiology
Bunker Hill Community College
Charlestown, MAHigh School Diploma -
Malden High School
Malden, MA05.2022
Skills
- Prospecting skills
- Customer retention abilities
- Key account generation
- Sales development
- Computer skills
- Customer service
Languages
Haitian Creol
Limited
Timeline
Environmental Services Housekeeper
Melrose Wakefield Hospital
01.2023 - Current
Sales Representative
Lowes Home Improvment
09.2022 - 12.2022
Sales Associate
Polo Ralph Lauren
01.2020 - 01.2022
High School Diploma -
Malden High School
Bachelor Of Health Science - Radiology
Bunker Hill Community College
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