Natasha Settles
Washington,DC
Summary
Dynamic and results-driven professional with experience at Bright Horizons, excelling in customer engagement and visual merchandising. Proven ability to enhance store presentation and foster strong customer relationships. Skilled in point-of-sale systems and adept at problem-solving, consistently delivering exceptional service and support during promotional events.
Overview
17
17
years of professional experience
Work History
Associate Teacher
Bright Horizons
05.2016 - Current
- Promoted a positive classroom environment by fostering respectful, open communication between students and staff.
- Helped lead teacher set up and manage classroom and outdoor activities.
- Built and maintained productive relationships between students, teachers and parents.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Helped students explore concepts with engaging, learning-focused activities.
Sales Associate
Gap Factory Store
03.2014 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Fossil
11.2008 - 08.2013
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Medical Assistance
Medtech College
Washington, DC2015
High School Diploma -
Oxon Hill High School
Oxon Hill, MD05-2007
Skills
- Parent-teacher communication
- Student engagement
- Lesson planning
- Curriculum implementation
- Child development
Timeline
Associate Teacher
Bright Horizons
05.2016 - Current
Sales Associate
Gap Factory Store
03.2014 - 09.2017
Sales Associate
Fossil
11.2008 - 08.2013
Medical Assistance
Medtech College
High School Diploma -
Oxon Hill High School
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