Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Sharrock

Raeford,NC

Summary

Dedicated Lead CNA-MEDTECH committed to optimal patient care and assisting medical staff with critical support. Expert in collecting specimens, cleaning rooms and managing dietary needs. Service-focused professional possessing exceptional organizational abilities. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

16
16
years of professional experience

Work History

Lead CNA-MEDTECH

St Joesph of the pines
Southern Pines, NC
08.2020 - Current
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Supported non-ambulatory residents in range of motion exercises.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Administered medications under supervision of a licensed nurse.
  • Documented patient care services by charting in designated areas.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Reported changes in patient conditions to registered nurse or physician.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Documented activities and recorded information in EMR system.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Prioritized and organized tasks to efficiently accomplish service goals.

CNA Supervisor

Eddy Village Green
Cohoes, NY
11.2007 - 08.2020
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Monitored the quality of care provided by CNAs to ensure compliance with standards.
  • Collaborated with nursing leadership team to provide feedback on staffing needs and performance issues related to CNA staff.
  • Facilitated resolution of grievances filed by CNA employees against management or other departments.
  • Interacted with patients, families, physicians, nurses, social workers, therapists as needed.
  • Maintained records management system to process personnel information and produce reports.
  • Organized and conducted monthly staff meetings to ensure clear communication of expectations.
  • Explained policies, procedures and services to patients.
  • Communicated with patients with compassion while keeping medical information private.
  • Reviewed incident reports involving CNAs and took corrective action as needed.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Assisted Director of Nursing in developing annual budgeting goals related to staffing costs associated with CNAs.
  • Performed regular evaluations of CNAs to assess their competency level in providing patient care.
  • Recruited, hired and trained new medical and facility staff.
  • Conducted weekly in-service trainings for CNA staff on new policies and procedures.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Resolved conflicts between CNAs or between CNAs and other departments as needed.
  • Provided one-on-one mentoring sessions with CNAs to help them develop necessary skills.
  • Developed and maintained a system to track employee performance, attendance, and training.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Planned and completed group projects, working smoothly with others.
  • Answered hundred's calls per shift to assist with customer questions and concerns.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Sandhills Community College
Pinehurst, NC
02-2021

Skills

  • Complex Problem-Solving
  • Compassionate Communication
  • Collecting Specimens
  • Mobility Assistance
  • Electronic Charting
  • Medical Terminology Knowledge
  • Patient Relations
  • Transporting Patients
  • Direct Patient Care
  • Infection Control Procedures
  • Patient Assessments
  • Understands Medical Procedures
  • Calm and Level-Headed Under Duress
  • Medical Records Management
  • Helping With Medication
  • Catheter Change and Preparation
  • EHR Management
  • Inpatient Care
  • CPR Certified
  • CMAA Certified

Timeline

Lead CNA-MEDTECH

St Joesph of the pines
08.2020 - Current

CNA Supervisor

Eddy Village Green
11.2007 - 08.2020

Sandhills Community College

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Natasha Sharrock