Summary
Overview
Work History
Education
Skills
Timeline
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NATASHA SHEFLETT

Jacksonville,FL

Summary

  • Six Sigma Black Belt Certified
  • Notary Public - State of Florida
  • Provided companies with daily sales and pricing objectives with successful marketing techniques as well as increased their business revenue every year. Consistently promoted to help manage everyday operations to make each company run smoothly and to succeed their goals.

Overview

18
18
years of professional experience

Work History

Service Advisor & Truck Sales Coordinator

Rush Truck Center
Jacksonville, FL
05.2020 - Current
  • Performs vehicle walk around inspections, verify vehicle information and complaints.
  • Works closely with technicians and foreman of customer vehicle issues and repairs.
  • Help prep quotes/estimates for customer vehicle repairs.
  • Prep and bill all customer tickets
  • Coordinated all finance paperwork between lender and sales team
  • Coordinated fleet deals
  • Helped close out all finance paperwork and sales deals
  • Created and issued purchase orders
  • Handled all tag and title work for customers
  • Reconciled all cash reports
  • Upkept inventory for 3 stores for current sales
  • Supported sales team in all paperwork needed to close deals.

Operations Manager

J & J Imports and Fabrication
Saint Augustine, FL
02.2020 - 05.2020
  • Purchased all inventory of shop supplies and material for jobs
  • Oversaw all commercial builder projects
  • Estimated all bids for future projects
  • Estimated all commercial job plan layouts to determine purchasing of material
  • Created all Sales Orders and Purchase Orders for Home Depot jobs and Commercial builders
  • Audited all profit and loss margins for job costing
  • Used nesting software to determine the best material waste factor for commercial jobs
  • Used nesting software for cad files for the shop to cut commercial builder projects
  • Tracked all material inventory and customer inventory
  • In charge of all shipping and deliveries
  • Audited all employee hours and overtime hours
  • Oversaw employees in Nicaragua and their job duties
  • Hired and trained all new employees
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Oversaw financial management activities, including budget management, accounting and payroll.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.

Market Development Manager & Event Coordinator

1-800-BOARDUP, Inc
Jacksonville Beach, FL
04.2017 - 02.2020
  • Main point of contact for all franchisees to help develop their business and get their ROI
  • Manages all of the partners data and communication in Salesforce
  • Establishes programs and prepares marketing/training material for partners success before and after training's
  • Plans, prepares and coordinates the logistics of monthly training programs and annual National Conference
  • Assisted in legal process, contract agreements and document reviews
  • Maintenance of mapping for all partner territories and assisted in their call center activities
  • In charge of all weekly meetings for our Recruiting and Sales Teams
  • In charge of all background checks for all partner's employees
  • Negotiates hotel and food contracts for all events
  • Purchases all promotional products items
  • Helps with accounting department with A/R

Office Manager

American Dental Direct/MedStock4Less
Hollywood, FL
04.2013 - 03.2018
  • Managed day to day operations of a major dental and medical supply distributor
  • Reached monthly revenue goals on Amazon
  • Created weekly and monthly reports on sales and revenue
  • Conducted market research to determine appropriate pricing
  • Cross-trained to performed other daily activities such as HR manager, web developer, warehouse manager, shipping, sales manager, payroll manager, creating purchase orders and marketing/advertising.

*These companies are part of Medico Internacional, LLC

Purchasing Manager

Medico Internacional LLC
Jacksonville/Pembroke Pines, FL
3 2013 - 03.2018
  • Purchased $5 Million weekly in products
  • Purchased $1 Million quarterly in Government Bids
  • Analyzes pricing to ensure the profitability of each purchase transaction that meets buying parameters and exceeds company goals
  • Analyzes inventory items and ensures that inventory levels meet customer demand without exceeding inventory parameters
  • Enters and issues purchase orders
  • Confirms the receipts of orders along with pricing with the selected supplier
  • Expedites delivery of goods with accurate promise dates for customers
  • Coordinates with accounting and inventory control on product dispositions and vendor returns
  • Provides market information by communicating loss of supply, price increases, product recalls and/or discontinuation
  • Increases organizational profitability through cost improvement transactions.

*This company is part of American Dental Direct & MedStock4Less

E-commerce Manager

Ascension Lingerie LLC
Miami, Florida
07.2012 - 03.2013
  • Managed marketing and customer service for an established online company
  • Oversaw returns and exchanges for a database of over 15,000 customers
  • Created weekly promotions to help the customer database growth nationwide
  • Closed a contract with Groupon that created a new revenue stream
  • Managed the warehouse inventory of over 50,000 garments
  • Worked hand in hand with the IT team in launching a new website
  • Generated monthly and annual sales reports

Advertising Manager

Interstate Mobile Advertising
Frederick, Maryland
01.2007 - 06.2012
  • Directed all operations from initial business to business contact to the market evaluation and SWOT analysis given back to each client
  • Collaborated with advertising and promotion managers to promote products and services
  • Evaluated return-on-investment and profit-loss projections.

Education

Bachelor of Science - Criminology

Barry University
2011

Associate of Science - General Studies

Frederick Community College
2009

Skills

  • Microsoft Office proficiency
  • 68 WPM
  • Analyzed pricing for profitability
  • Skilled in excel spreadsheets
  • Salesforce proficiency
  • Quickbooks and Peachtree proficiency

Timeline

Service Advisor & Truck Sales Coordinator

Rush Truck Center
05.2020 - Current

Operations Manager

J & J Imports and Fabrication
02.2020 - 05.2020

Market Development Manager & Event Coordinator

1-800-BOARDUP, Inc
04.2017 - 02.2020

Office Manager

American Dental Direct/MedStock4Less
04.2013 - 03.2018

E-commerce Manager

Ascension Lingerie LLC
07.2012 - 03.2013

Advertising Manager

Interstate Mobile Advertising
01.2007 - 06.2012

Purchasing Manager

Medico Internacional LLC
3 2013 - 03.2018

Bachelor of Science - Criminology

Barry University

Associate of Science - General Studies

Frederick Community College
NATASHA SHEFLETT