Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natasha Shipman

Diberville,MS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Veterinary Clerk

Keesler AFB Veterinary Clinic
05.2022 - Current
  • Assisted veterinarians with animal examinations, including taking vital signs, recording medical histories, and restraining animals for procedures
  • Managed front desk operations, handling phone calls, scheduling appointments, and ensuring a smooth flow of clients in and out of the clinic
  • Prepared and maintained accurate medical records, documenting diagnoses, treatments, and medications administered to patients
  • Educated pet owners on preventative care and administered vaccinations, deworming, and flea control treatments as directed by veterinarians.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Waitress/Bartender

Trapanis’s Eatery
02.2021 - 02.2022
  • Served and assisted customers in a fast-paced restaurant environment, ensuring prompt and accurate order taking and delivery.
  • Collaborated with team members to maintain a clean and organized work area, including setting up tables, restocking supplies, and assisting with closing duties.
  • Demonstrated excellent interpersonal skills by providing friendly and efficient customer service, resulting in positive feedback and increased customer satisfaction.
  • Adapted quickly to changing needs and priorities, multitasking effectively to handle high-volume periods and prioritize customer requests.

Waitress

Coastal Daiquiri Bar and Grill
03.2020 - 12.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.

Hostess

T.G.I. Friday’s
11.2018 - 07.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Server / Bartender

Fat Daddys
02.2018 - 02.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Personal Assistant

Keller Williams
02.2018 - 07.2018
  • Administered secretarial services encompassing tasks like document duplication, filing, facsimile transmission, and mail sorting.
  • Maintained and updated client records with a steadfast commitment to confidentiality and data security.
  • Managed incoming phone calls, addressing inquiries, transferring calls, and sending confirmation emails for client appointments.
  • Demonstrated foundational understanding of real estate contracts.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Education

Associate of Science - Pre-Medicine

Mississippi Gulf Coast Community College
Gulfport, MS
05.2024

Certified Medical Administrative Assistant -

Gulfport Job Corps Center
Gulfport, MS
01.2018

GED -

Mississippi Gulf Coast Community College
Gulfport
10.2017

Skills

  • Spreadsheet Development
  • Correspondence Writing
  • Administrative Support
  • Relationship Building
  • Customer Satisfaction
  • Telephone Etiquette
  • Data Entry
  • Scheduling
  • Microsoft Software
  • Report Writing
  • Dedicated Team Player
  • Medical Terminology

Certification

National Healthcareer Association (NHA) – January 2018

Office Proficiency Assessment Certification (OPAC) – October 2017

Timeline

Veterinary Clerk

Keesler AFB Veterinary Clinic
05.2022 - Current

Waitress/Bartender

Trapanis’s Eatery
02.2021 - 02.2022

Waitress

Coastal Daiquiri Bar and Grill
03.2020 - 12.2020

Hostess

T.G.I. Friday’s
11.2018 - 07.2019

Server / Bartender

Fat Daddys
02.2018 - 02.2019

Personal Assistant

Keller Williams
02.2018 - 07.2018

Associate of Science - Pre-Medicine

Mississippi Gulf Coast Community College

Certified Medical Administrative Assistant -

Gulfport Job Corps Center

GED -

Mississippi Gulf Coast Community College

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Natasha Shipman