Natasha Sierra
Bremerton,WA
Summary
Organized Hotel Housekeeper possessing in-depth knowledge of cleaning chemicals and proper applications. Well-versed in job-related equipment operations. Detail-oriented and meticulous individual with 5 years of experience cleaning vacant and used rooms, managing guest supplies and maintaining housekeeping cart.
Overview
9
9
years of professional experience
Work History
Housekeeping/Laundry Attendant/Housekeeping Team Leader
Baymont By Wyndham
07.2023 - Current
- Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Assisted in reducing energy consumption by implementing eco-friendly washing and drying techniques.
- Increased linen longevity with proper handling, folding, and storage procedures.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
- Minimized garment shrinkage or color bleeding by strictly adhering to recommended wash settings and temperatures.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Reduced turnaround time for guest laundry requests by prioritizing urgent orders and effectively managing workload.
- Disinfected and mopped 15 bathrooms a day to keep facilities sanitary and clean.
Housekeeper
The Holiday Inn
10.2022 - 01.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Cleaner
GreenPark
01.2018 - 09.2021
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Housekeeping Cleaner
The Mondrian Hotel
03.2021 - 07.2021
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
Cashier
Jetro Cash & Carry
04.2015 - 10.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Bronx Collelgiate Academy
Bronx, NY06.2015
Skills
- Supply Management
- Safety Procedures
- Color Separation
- Load Balancing
- Supply Inventory Management
- Restroom Detailing
- Residential Cleaning
- Infection Control
Timeline
Housekeeping/Laundry Attendant/Housekeeping Team Leader
Baymont By Wyndham
07.2023 - Current
Housekeeper
The Holiday Inn
10.2022 - 01.2023
Housekeeping Cleaner
The Mondrian Hotel
03.2021 - 07.2021
Cleaner
GreenPark
01.2018 - 09.2021
Cashier
Jetro Cash & Carry
04.2015 - 10.2016
High School Diploma -
Bronx Collelgiate Academy
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