Sales Representative
Auto Nation
08.2020 - 01.2023
Hi, I’m
Natasha Solomon
Seattle,WA
The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs
Summary
Results-oriented sales professional with a track record of delivering exceptional customer service and driving consistent sales growth through strategic prospecting and effective negotiation. Possessing expertise in lead generation, product demonstrations, and creative problem-solving with over two years of experience in luxury automotive sales.
Work History
Auto NationBellevue, WA
Sales Representative
08.2020 - 01.2023
Job overview
- Ranked top twenty in Washington Region's "Top Gun Report" based on unit count.
- Leveraged CRM software to monitor leads, follow-ups, and customer preferences.
- Achieving customer satisfaction ratings of 95% or above consistently resulted in increased gross percentage.
- Utilized consultative sales techniques to understand and recommend products/services.
- Closed sales through objection handling, asking for sales, negotiating, and completing contracts.
Joey RestaurantsBellevue, WA
Restaurant Waitress
08.2019 - 11.2020
Job overview
- A 15% increase in upselling was achieved through implementing expert recommendations on menu items and specials.
- Anticipated guest needs and preferences, resulting in increased customer satisfaction.
- Orchestrated team efforts to ensure efficient business flow and minimal guest wait times.
- Accurately processed payments, achieving 98% error-free transaction rate.
- Effectively handled high-pressure situations in fast-paste environment.
Bodine Construction ServicesLynnwood, WA
Office Administrator
06.2017 - 08.2020
Job overview
- Trained new administrative staff, ensuring thorough understanding of company procedures.
- Reduced downtime by promptly addressing urgent requests and emergencies.
- Successfully managed admin tasks and responsibilities, ensuring smooth operation of office.
- Increased team productivity through effective task delegation and time management.
- Significant decrease of 40% in paper usage was observed by enforcing new digital filing system.
Skills
- Automotive sales
- CRM (customer relationship management)
- Exceeding customer expectations
- Problem solving
- Consultative and relationship selling
- Administrative proficiency
- Product knowledge
- Negotiation skills
- Customer service excellence
- Strong communication
- Interpersonal skills
- Product demonstrations
- Business growth and retention
- Analytical and Critical Thinking
Languages
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
Restaurant Waitress
Joey Restaurants
08.2019 - 11.2020
Office Administrator
Bodine Construction Services
06.2017 - 08.2020
linkedin.com/in/natasha-solo
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