Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Natasha Speed

Fort Myers

Summary

Dynamic manager with a proven track record at Nathans Famous Hotdogs and More, excelling in team leadership and strategic planning. Enhanced operational efficiency through effective staff training and customer relationship management, resulting in improved service quality and client satisfaction. Skilled in decision-making and problem-solving, driving successful outcomes in fast-paced environments.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager

Panera Bread
06.2025 - Current
  • Assisted in maintaining cleanliness and organization of food preparation areas.
  • Supported team members in executing daily operational tasks efficiently.
  • Learned proper food handling techniques to ensure safety standards compliance.
  • Adapted quickly to changing priorities during peak service hours.
  • Engaged with customers to provide exceptional service and address inquiries.
  • Collaborated with staff to streamline workflow during busy shifts.
  • Participated in training sessions to enhance product knowledge and customer interaction skills.
  • Contributed to inventory management by organizing supplies and reporting shortages.

Assistant Manager

Checkers Rally's
08.2023 - 02.2025
  • Supported daily operations by coordinating team schedules and tasks.
  • Assisted in implementing process improvements to enhance team efficiency.
  • Participated in training sessions to develop operational knowledge and skills.
  • Streamlined communication between departments to facilitate project execution.
  • Conducted research on best practices to support management initiatives.
  • Maintained accurate records of inventory and supplies for optimal resource utilization.
  • Aided in preparing reports for management review to inform decision-making processes.
  • Engaged with team members to foster a collaborative work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

General Manager

Nathans Famous Hotdogs and More
03.2017 - 04.2022
  • Developed and implemented operational strategies to enhance team efficiency and productivity.
  • Managed daily operations, ensuring alignment with organizational goals and employee performance standards.
  • Oversaw inventory management processes to optimize stock levels and reduce wastage.
  • Trained staff on best practices for customer service, fostering a positive work environment.
  • Analyzed market trends to inform strategic decision-making and improve service offerings.
  • Streamlined communication channels between departments, enhancing collaboration and workflow efficiency.
  • Conducted regular performance reviews, providing constructive feedback to support employee development.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Fort Myers High
Fort Myers, FL

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Complex Problem-solving
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Strategic planning
  • Shift scheduling
  • Policy implementation
  • Customer relationship management (CRM)
  • Product management

Accomplishments

  • Supervised team of 22 staff members.
  • Collaborated with team of 12 in the development of SOS Speed of service.
  • Resolved product issue through consumer testing.
  • Achieved customer satisfaction through effectively helping with Goggle review performance.

Certification

  • CM - Certified Manager Certification (ServSafe Cerification)

Timeline

Manager

Panera Bread
06.2025 - Current

Assistant Manager

Checkers Rally's
08.2023 - 02.2025

General Manager

Nathans Famous Hotdogs and More
03.2017 - 04.2022

Fort Myers High

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