Summary
Work History
Education
Skills
Timeline
Generic

NATASHA SUMTER

GASTON,SC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Entry Data position. Ready to help team achieve company goals.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

FIELD TECHNICIAN

Honeywell Smart Energy / Dominion Energy
  • Customer was highly satisfied after explanation of how to save energy in home by a few installments in home
  • Requirements to enter all data entry during each home and/or before shift ended.
  • Performed preventative maintenance on equipment and systems to ensure optimal performance.
  • Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
  • Provided technical support to customers via phone, email and in person.
  • Maintained inventory of parts and supplies used for repairs and service calls.
  • Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
  • Installed software applications according to customer specifications.
  • Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
  • Identified potential safety hazards related to job tasks and took appropriate action to eliminate them.
  • Resolved customer inquiries promptly while providing excellent customer service at all times.
  • Responded quickly to emergency situations requiring immediate attention.
  • Monitored system performance remotely using diagnostic tools such as ping utilities or network monitoring software.
  • Tested newly installed systems prior to deployment in order to ensure functionality.
  • Drove company vehicles to and from customer locations to perform field maintenance.
  • Applied company safety policies consistently when performing daily tasks.
  • Maintained records by documenting installation, services and repairs.
  • Utilized handheld device to update work order status.

CUSTOMER SERVICE REPRESENTATIVE

  • Answered phone calls helping customers
  • Satisfying customers until issue was resolved
  • Having customers Happy before calls ends
  • Performed preventative maintenance on equipment and systems to ensure optimal performance.
  • Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
  • Provided technical support to customers via phone, email and in person.

DUMP DRIVER

Eagles
  • Dumping different class rocks, hauling dirt, and asphalt.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Verified the contents of inventory loads against shipping papers.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Documented daily mileage, gas and other data.
  • Drove trucks to and from job sites to deliver supplies.

APPAREL ASSOCIATE, CASHIER, FRONT DESK CLERK

Wal-Mart
  • Customer Service
  • Answering Phones
  • Apparel associate, working inventory
  • Floater
  • Assisted customers with selecting apparel items that suited their needs and preferences.
  • Performed daily inventory checks to ensure accurate product counts.
  • Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
  • Inspected incoming shipments of apparel for quality assurance purposes.
  • Maintained a clean and organized work area at all times.
  • Processed returns and exchanges in accordance with company policy.
  • Provided customers with information regarding product features, benefits, and care instructions.
  • Stocked shelves with newly arrived merchandise according to store guidelines.
  • Operated cash register accurately to complete transactions quickly and efficiently.
  • Adhered to loss prevention policies while processing customer purchases.
  • Replenished merchandise on sales floor as needed throughout the day.
  • Greeted customers warmly upon entering the store and provided excellent customer service throughout their shopping experience.
  • Identified potential theft by monitoring suspicious activity in the store.
  • Organized promotional displays for seasonal events such as holiday sales.
  • Offered additional assistance when necessary to help increase overall customer satisfaction ratings.
  • Updated point-of-sale system with new prices or promotions as directed by management.
  • Managed multiple tasks simultaneously while working within tight deadlines.
  • Assisted other associates in completing tasks during peak hours of operation.

SUBSTITUTE TEACHER

Gleams
  • Doing lesson plans
  • Helping students to learn at best knowledge and what they are struggling in.
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Organized lesson plans and activities for students.
  • Assisted with classroom management issues when needed.
  • Implemented school policies and procedures in the classroom.
  • Collaborated with other teachers to ensure student success.
  • Maintained accurate records of student performance, attendance, and behavior.
  • Monitored student progress throughout the day.
  • Encouraged positive behavior among students through effective communication techniques.
  • Supported special needs students by providing individual instruction as needed.
  • Developed creative learning strategies to engage all types of learners.
  • Ensured that each student had access to appropriate materials and resources.
  • Created an environment conducive to learning while managing challenging behaviors.
  • Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Adapted teaching methods to accommodate diverse learning styles.
  • Integrated technology into lessons whenever possible.
  • Administered tests and assessments according to school guidelines.
  • Provided feedback on assignments or projects given by the regular teacher.
  • Met regularly with parents or guardians regarding student progress and concerns.
  • Participated in professional development programs related to education topics.
  • Served as a mentor for new substitute teachers when necessary.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Provided notes and reports on school day activities to primary teacher.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Engaged students in discussions to promote interest and drive learning.
  • Created classroom environment conducive to learning and appropriate to student maturity and interests.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Maintained classroom order and enforced school and class rules.
  • Followed established lesson plans to continue learning trajectory.
  • Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
  • Took attendance and maintained attendance records during period as substitute.
  • Explained assignments and relayed information from lead teacher.
  • Left notes for head teacher about notable students, events and problems.
  • Answered student questions about course concepts.

Education

High School Diploma -

Fairfield Central High School
06-2008

Skills

  • Computer skills (2 years)
  • Customer service (2 years)
  • Critical Thinking
  • Documenting Intelligence
  • Safety Rules Regulations
  • Data Collection
  • Corrective Actions
  • Professional Communication
  • Routine Adjustment
  • Maintaining Clean Work Areas
  • Technical Support

Timeline

FIELD TECHNICIAN

Honeywell Smart Energy / Dominion Energy

CUSTOMER SERVICE REPRESENTATIVE

DUMP DRIVER

Eagles

APPAREL ASSOCIATE, CASHIER, FRONT DESK CLERK

Wal-Mart

SUBSTITUTE TEACHER

Gleams

High School Diploma -

Fairfield Central High School

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NATASHA SUMTER