Summary
Overview
Work History
Education
Skills
Volunteer Community Service
Certification
Timeline
Generic

Natasha Tabales

Auburn,ME

Summary

Motivated and compassionate human services professional with real-world experience supporting clients in residential mental health settings. I’m especially passionate about mental health work and helping people navigate challenges in their lives. I'm applying to the MSW program to build the knowledge and skills I need to make a deeper impact, and to grow in this work that I truly care about.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Case Manager/MHRT-C

Shalom House Inc
Portland, ME
11.2022 - Current
  • Provide case management services for individuals facing mental health challenges, including intake and assessment.
  • Facilitate crisis intervention and advocacy to promote client stability and independence.
  • Link clients with social services, healthcare providers, and governmental agencies.
  • Conduct regular check-ins and home visits to monitor client progress and provide assistance.
  • Advocate for clients' needs regarding benefits, healthcare access, and available services.
  • Maintain accurate documentation, including notes, DAPS, and individualized treatment plans.
  • Educate clients on medication usage and potential side effects to ensure safe practices.
  • Assist with medication administration, including dispensing, and documentation of patient medications.
  • Support clients in maintaining housing subsidies.

Living Skills Specialist

Shalom House Inc.
Portland, ME
08.2020 - 11.2022
  • Maintained accurate and up-to-date client charts, treatment plans, and appointment schedules.
  • Advocated for clients by identifying needs and providing appropriate resources and support.
  • Worked closely with the Program Manager and Assistant Program Manager to implement program goals and initiatives.
  • Coordinated communication between clients and service providers effectively.
  • Monitored client progress and documented changes in behavior and needs.

Residential Manager

Elmhurst INC
Bath, ME
02.2018 - 08.2020
  • Supervised and trained Direct Support Professionals, who work in a residential setting.
  • Assisted with writing and implementing performance evaluations, warnings, and supervisions.
  • Conducted team meetings and ensured that open communication was maintained within the residential staff.
  • Communicated effectively with all individuals, team members, family members, guardians, caseworkers, medical providers, and others.
  • Scheduled and attended medical appointments with clients.
  • Managed staff schedules to ensure adequate coverage.
  • Supervised maintenance of facilities to ensure clean, safe environments.
  • Developed emergency plans in case of fire or other emergencies.

DSP/CRMA

Alternative Services INC
Lewiston, ME
05.2018 - 06.2019
  • Maintained records of individual care, condition, progress, or problems, to report and discuss observations with the supervisor.
  • Accompanied individuals to appointments or on other trips outside the home, providing transportation, assistance, and companionship.
  • Medication administration.
  • Communicated with guardians about daily activities, behaviors, and related issues.
  • Completed weekly meal monitoring sheets, assigned chores, assisted with weekly budgets, and handled special requests.
  • Implemented de-escalation procedures as needed to keep individuals and staff safe.

MHRT

Direct Community Care
Augusta, ME
09.2017 - 02.2018
  • Assisted individuals who have trouble completing activities of daily living (ADLs) due to mental health issues.
  • Supported individuals in identifying their needs and teaching skills necessary to access community resources and natural support.
  • Supported individuals in actively making progress toward achieving their goals.
  • Encouraged and promoted independence in individuals' homes and the community.
  • Completed all documentation in a timely manner.

Program Supervisor

Institute of Professional Practice
Fitchburg, MA
03.2012 - 09.2017
  • Managed and motivated a group of individuals with developmental disabilities.
  • Performed intakes to implement interests into achievable ISP goals.
  • Supported and guided staff through teaching and leading by example when interacting with individuals, their guardians, families, and co-workers.
  • Scheduled and maintained adequate staffing to ensure client care and activity schedules are completed.
  • Provided an accurate accounting of the agency's and individuals' funds.
  • Execute staff disciplinary procedures as needed.
  • Led team meetings to communicate updates, gather feedback, and align on goals.

Education

Bachelor of Arts - Human Sevices

Southern New Hampshire University
Hooksett, NH
04-2025

Skills

  • Cultural sensitivity
  • Crisis intervention
  • Trauma-informed care
  • Strengths-based approach
  • Client advocacy
  • Medication administration
  • De-escalation techniques
  • Time management
  • Effective communication
  • Problem-solving
  • Critical thinking

Volunteer Community Service

Crisis Text Line-Crisis Counselor, 04/01/19 to Present

Certification

  • Mental Health Rehabilitation Technician/Community (MHRT-C) University of Southern Maine — Portland, ME, Expires 8/2026
  • Certified Residential Medication Aide (CRMA)- Maine DHHS, Expires 7/2026
  • First Aid/CPR- American Red Cross, Expires 1/2026
  • Bloodborne Pathogens Training
  • Ethics in Human Services Training
  • De-Escalation Techniques Training (MANDT)

Timeline

Case Manager/MHRT-C

Shalom House Inc
11.2022 - Current

Living Skills Specialist

Shalom House Inc.
08.2020 - 11.2022

DSP/CRMA

Alternative Services INC
05.2018 - 06.2019

Residential Manager

Elmhurst INC
02.2018 - 08.2020

MHRT

Direct Community Care
09.2017 - 02.2018

Program Supervisor

Institute of Professional Practice
03.2012 - 09.2017

Bachelor of Arts - Human Sevices

Southern New Hampshire University

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