Natasha Taylor
Burlington,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Disability Claims Examiner
Prudential
11.2022 - Current
- Participated in continuous training programs to stay current on industry trends, best practices, and regulatory changes impacting disability claims management.
- Managed a high volume of cases while maintaining a strong attention to detail, resulting in timely and accurate decisions.
- Evaluated and interpreted state and federal regulations to ensure compliance in the handling of all disability claims.
- Reduced claim processing time with thorough review of medical records, interviews, and documentation.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Patient Account Associate
PricewaterhouseCoopers
12.2021 - 07.2022
- Managed a high volume of patient accounts, consistently meeting or exceeding performance targets for collections activity.
- Ensured compliance with HIPAA regulations throughout all aspects of the patient account collection process.
- Maintained detailed records of all collection activities, ensuring thorough documentation for future reference.
- Reduced outstanding balances by identifying and resolving discrepancies in patient accounts.
- Collaborated with insurance companies to ensure proper reimbursement for services rendered.
Specimen Accessioner
LabCorp
09.2013 - 06.2019
- Demonstrated adaptability in adjusting priorities according to changing demands while maintaining focus on accuracy and efficiency.
- Safeguarded patient privacy through diligent adherence to HIPAA regulations during all stages of the accessioning process.
- Ensured accurate test results by meticulously verifying patient information and test orders.
- Improved specimen processing efficiency by accurately labeling and organizing samples.
- Enhanced laboratory productivity with timely accessioning of incoming specimens.
- Contributed to quality control initiatives by identifying and reporting any discrepancies or errors in specimen handling.
- Assisted in training new employees on standard operating procedures, fostering a culture of excellence within the team.
- Followed safety protocols while handling hazardous materials.
Education
Bachelor of Science - Health Administration
Columbia Southern University
Orange Beach, ALSkills
- Professionalism and Integrity
- Strong analytical skills
- Medical terminology expertise
- Disability claims process
- Claims Processing
- Documentation proficiency
- Critical Thinking
- Computer Skills
Timeline
Disability Claims Examiner
Prudential
11.2022 - Current
Patient Account Associate
PricewaterhouseCoopers
12.2021 - 07.2022
Specimen Accessioner
LabCorp
09.2013 - 06.2019
Bachelor of Science - Health Administration
Columbia Southern University
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