Natasha Tharp
Wind Ridge,PA
Summary
Proven to excel in high-pressure environments, I leveraged my strong problem-solving abilities and efficient delivery skills at USPS to enhance operational efficiency and customer satisfaction. My adeptness in route navigation and commitment to safety, coupled with exceptional interpersonal skills, significantly improved service reliability. A self-motivated team player, I consistently met tight deadlines, ensuring mail accuracy and punctuality. Professional with experience in logistics and mail delivery, prepared for this role. Skilled in route planning, time management, and customer service. Strong focus on team collaboration and achieving results. Reliable and adaptable, ensuring efficient operations.
Overview
16
16
years of professional experience
Work History
Rural Carrier Associate
USPS
04.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
- Provided exceptional customer service.
- Promoted a positive work environment.
- Handled cash transactions accurately.
- Maintained records on customers with mail forwarding and change of address requests.
- Trained new Rural Carrier Associates.
- Increased safety awareness with thorough vehicle inspections and regular maintenance.
- Boosted overall productivity by staying up-to-date on postal regulations, technological advances, and tools that improved delivery methods.
- Ensured timely delivery of priority packages, adhering to strict deadlines and quality standards.
- Developed strong relationships with customers.
- Organized mail ahead of delivery runs for correct routing.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Followed safety protocols and regulations while driving, upholding professional service.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Rural Mail Carrier
USPS
06.2015 - 05.2016
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Handled sensitive materials.
- Provided excellent customer service.
- Demonstrated flexibility by covering additional routes as needed.
- Managed time effectively.
- Secured and properly stored packages.
- Navigated various weather conditions safely while adhering to deadlines, ensuring consistent mail delivery despite unforeseen obstacles.
- Sorted mail according to order of address appearance for easy access in field.
- Distributed items on time and to correct locations.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Signed and received mail with signature requirements upon delivery and loading.
- Ensured safe delivery of packages by following proper handling procedures and using appropriate equipment.
- Maintained vehicle cleanliness.
- Conducted daily maintenance and safety checks on delivery vehicles.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Safely operated postal delivery vehicles.
- Assisted in training new mail carriers.
- Conducted regular vehicle maintenance checks.
- Ensured secure delivery of sensitive documents, gaining trust from community members.
- Improved customer satisfaction with prompt and accurate delivery of mail and parcels.
- Adapted to new delivery routes quickly.
- Directly interacted with customers.
- Greeted customers.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Employed GPS and other navigational tools to find shortest routes.
NDE Technician
TEI Analytical Services Inc
03.2009 - 02.2011
- Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
- Maintained a strong safety culture within the NDT department by adhering to established best practices and promoting awareness among team members.
- Assisted in maintaining industry compliance by adhering to established procedures, codes, and standards during inspections.
- Increased equipment reliability with thorough evaluation of weld quality using visual inspection and other NDT methods.
- Supported project completion timelines with timely execution of scheduled inspections and tests.
- Analyzed and interpreted data, schematics and manuals to determine specifications, inspection and testing procedures, adjustments and certifications of instruments required.
- Conducted liquid penetrant tests to locate surface cracks by coating objects with fluorescent dyes, cleaning excess penetrants and applying developers.
- Created radiographic images to detect flaws in objects while leaving objects intact.
- Expanded company service offerings by staying current on emerging technologies within the NDT field.
- Selected, calibrated, or operated equipment used in non-destructive testing of products.
- Maintained a strong safety culture by adhering to established protocols and actively participating in safety meetings and trainings.
- Sustained an accident-free work environment by strictly abiding to safety protocols while conducting high-risk inspections.
- Improved safety measures with thorough visual inspections of welds, pipes, and pressure vessels.
- Validated the integrity of structural assets by executing radiographic tests as per industry guidelines.
Restaurant Waiter
Yum Yum Donuts
11.2008 - 09.2009
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu.
- Strategically timed check-ins with customers.
Education
Nail Technician - Nail Technician
Laurel Business Institute
Uniontown, PA05.2022
High School Diploma -
West Greene
Waynesburg, PA06.2006
Skills
- Safe Driving
- Package handling
- Reliability and punctuality
- Vehicle loading
- Route Navigation
- Incident Reporting
- Vehicle Maintenance
- Weather Preparedness
- Technology proficiency
- Signature obtainment
- Hand-Eye Coordination
- Prioritization
- Address verification
- Teamwork
- Customer Service
- Time Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Physical Strength
- GPS use
- Self Motivation
- Interpersonal Skills
- Registered mail protocols
- Scan parcels
- Mail collection
Timeline
Rural Carrier Associate
USPS
04.2019 - Current
Rural Mail Carrier
USPS
06.2015 - 05.2016
NDE Technician
TEI Analytical Services Inc
03.2009 - 02.2011
Restaurant Waiter
Yum Yum Donuts
11.2008 - 09.2009
Nail Technician - Nail Technician
Laurel Business Institute
High School Diploma -
West Greene
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